The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Client may include: | architectowner and managerbuilding designerbuilderbuilding certifier and surveyordevelopertransport service providertransport service operator. |
Transport premises may include: | passenger use areas of buildings classified by the Building Code of Australia (BCA) as Class 9b Used for Public Transport. |
Organisational requirements may be outlined and reflected in: | access and equity policy, principles and practicesbusiness and performance plansclient service policies, procedures and standardscodes of conduct and codes of practicecommunication channels and reporting procedurescommunication of services offeredcomplaint and dispute resolution procedurescompliance with legislation, codes and workplace standardscontinuous improvement processes and standardsdefined resource parametersduty of careemployer and employee rights and responsibilitiesethical standardslegal policies and guidelinesOHS policies, procedures and programsorganisational mission statement, goals, objectives, plans, systems and processespolicies and procedures relating to the setting of fees and the negotiation and management of contracts |
| policies and procedures relating to own role, responsibilities and delegationprivacy and confidentiality policies and proceduresquality assurance and/or procedures manualsrecords and information management systems and processesstyle guides and other guides used to prepare documents. |
Interpersonal skills and communication techniques may include: | active listening to clarify and confirm understandingcontrol of tone of voice and body languageculturally aware/sensitive use of language and conceptsdemonstrating flexibility and a willingness to negotiatepresenting options and consequencesproviding constructive feedbackreflectionseeking feedback to confirm understanding of needssummarising and paraphrasing to check understandingusing effective presentation aids (e.g. audiovisual slides, diagrams, photographs and pictures)using language that is:accurate, articulate and concisepositive, confident and cooperativeverbal or non-verbal. |
Legislative requirements may be outlined and reflected in: | relevant commonwealth, state and territory legislation that affects organisational operation:OHSbuildingenvironmentalequal employment opportunityindustrial relationstransportanti-discrimination and diversityAustralian standardsAustralian Design Rulesindustry codes of practice and ethicslocal government regulations and by-lawsprivacy legislationquality assurance and certification requirementstrade practices laws and guidelines. |
Client brief will include: | written instructions detailing requirements of the access consultanttransport premises plans. |
Site access arrangements may include: | access and egress pointskeys, passes and security clearancesOHS requirements, including PPEtiming of access. |
Relevant contact person may include: | identified contactowner and managersite supervisor. |
Transport premises access audit checklist may be developed in-house or purchased commercially and may include the following: | transport premises identification and data sheetminimum requirements summary sheets (spaces and special areas):parking and passenger set-down zonessite-accessible paths and elementsentrancesbuilding-accessible paths of travelrooms and spaces (e.g. ticket offices, check-in desks, transit lounges and concourses)toilets and bathroomspublic address systemsspecial purpose facilities (e.g. restaurants, medical facilities, shops, money exchange facilities, car rental desks and parking)special features (e.g. signage, alarms and tactile ground surface indicators)government regulatory facilities (e.g. customs, quarantine, immigration and security)historic preservationtechnical requirement audit forms:parking and passenger set-down zonesexterior access pathsrampskerb rampsstep ramps |
| stairsentrances and exits, including safe havens to await rescuegates and doorsinterior access paths (lobbies and corridors)platform liftsliftsrooms and spacesassembly areastoilets and bathroomsbathtubs and showersdressing and fitting roomssignagetactile ground surface indicatorsalarmsdrinking fountainstelephonesautomated teller machinespublic address systems.transport premises access audit report form. |
Transport legislation includes: | Australian Design RulesAustralian standardsBCADDADDA Transport Standardlocal government building regulationsstate and territory building legislation. |
Appropriate person may include: | another member of the transport premises access audit teambusiness partner or colleaguestaff member. |