The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Client may include: | architectowner and managerbuilding designerbuilderbuilding certifier and surveyordevelopercommonwealth, state and territory health and aged care departments. |
Organisational requirements may be outlined and reflected in: | access and equity policy, principles and practicesbusiness and performance plansclient service policies, procedures and standardscodes of conduct and codes of practicecommunication channels and reporting procedurescommunication of services offeredcomplaint and dispute resolution procedurescompliance with legislation, codes and workplace standardscontinuous improvement processes and standardsdefined resource parametersduty of careemployer and employee rights and responsibilitiesethical standardslegal policies and guidelinesOHS policies, procedures and programsorganisational mission statement, goals, objectives, plans, systems and processespolicies and procedures relating to the setting of fees and the negotiation and management of contractspolicies and procedures relating to own role, responsibilities and delegationprivacy and confidentiality policies and proceduresquality assurance and/or procedures manualsrecords and information management systems and processesstyle guides and other guides used to prepare documents. |
Interpersonal skills and communication techniques may include: | active listening to clarify and confirm understandingcontrol of tone of voice and body languageculturally aware/sensitive use of language and conceptsdemonstrating flexibility and a willingness to negotiatepresenting options and consequencesproviding constructive feedbackreflectionseeking feedback to confirm understanding of needssummarising and paraphrasing to check understandingusing effective presentation aids (e.g. audiovisual slides, diagrams, photographs and pictures)using language that is:accurate, articulate and concisepositive, confident and cooperativeverbal or non-verbal. |
Legislative requirements may be outlined and reflected in: | relevant commonwealth, state and territory legislation that affects organisational operation:OHSbuildingenvironmentalequal employment opportunityindustrial relationsanti-discrimination and diversityAustralian standardscodes of practicelocal government regulations and by-lawsprivacy legislationquality assurance and certification requirementstrade practices laws and guidelines. |
Client brief may include: | written instructions detailing requirements of the access consultantaged care facility plans. |
Site access arrangements may include: | access and egress pointskeys, passes and security clearancesOHS requirements, including PPEtiming of access. |
Relevant contact person may include: | identified contactowner and managersite supervisor. |
Aged care facility access audit checklist may be developed in-house or purchased commercially, and may include the following: | aged care facility identification and data sheetminimum requirements summary sheets (amenities and special areas):parking and passenger set-down zonessite-accessible paths and elementsentrancesbuilding-accessible paths of travelindividual amenitiesresidents' personal accommodationcommunal areas (including kitchens, dining rooms, lounge rooms, recreational rooms and laundries)residents' service areasstaff service areassafety and security equipment and proceduresspecial features, including medical amenities and dementia wardstechnical requirement audit forms:parking and passenger set-down zonesexterior access pathsrampskerb rampsstep rampsstairsentrances and exitsgates and doorsbedroomslounge roomstoilets and showerssignagestaff sanitary stationsstaff toiletsphysiotherapy room |
| minor medical procedures roomrecreational roomstactile ground surface indicatorsdrinking fountainstelephonesaged care facility access audit report forms. |
Personnel may include: | business partnersexisting staffnew staff. |
Amenity may include: | assembly hallscar parkingresidents' communal areascanteenscaretakers' buildings and equipment storagedining facilities/eating areasdrinking fountainsfacilities for special needsgeneral environmentoffice and administration buildingsstaff roomstoiletsrecreational facilitiesresidents' personal accommodationminor medical procedures rooms. |
Relevant building legislation may include: | state and territory regulationsAustralian standardsBuilding Code of AustraliaDDADDA Premises Standard. |
Appropriate person may include: | another member of the aged care facility access audit teambusiness partner or colleaguestaff member. |