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Elements and Performance Criteria

  1. Prepare to develop access report.
  2. Compile access report.
  3. Finalise access report.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Information must include:

standards, codes and legislative requirements for the provision of access

at least three of the following:


physical evidence

results of inquiries and searches

sketch plans

statements of evidence.

Sources must include at least three of the following:

colleagues, supervisors or managers

external organisations

government departments

industry networks

interviews and meetings


procedural manuals

records, reports and case notes available online and in hard copy


workshops, conferences or seminars.

Report content must include:

conclusions and recommendations that are clearly supported by information gathered and verifiable evidence

attachments containing supporting documentation that is relevant and consistent with references made in body of report.

Performance Evidence

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also prepare an access report for two different clients, ensuring that each report:

reflects agreed client terms of reference

meets client, legislative and organisational requirements relating to:

common industry terminology

enclosures and attachments


format, including written or verbal

sequence of coverage


required timeframe for completion

use of abbreviations

use of appendices

is valid, accurate and free of inconsistencies

complies with legislative requirements

provides and presents evidence that supports claims, including attachments containing other documents, photographs, videos, physical evidence and sketch plans

has recommendations for potential solutions to the provision of adequate access that are clearly supported by verifiable information.

In preparing the above reports, the person must:

apply organisational policies and procedures for preparing access reports, including quality assurance requirements

prioritise, analyse and evaluate reliable and valid information, and organise it in a logical manner

use research skills to obtain information from reliable sources

use effective consultation skills with clients and other key stakeholders to confirm and elicit report information

apply a writing process when preparing each report that involves preparation, drafting, seeking and incorporating feedback and constructive advice, revising and editing

present final version reports in a professional manner and within required timeframe

interpret and apply regulatory and legislative requirements relating to disability access and evaluate the provision of access in relation to those requirements

interpret the impacts of the full range of disabilities and the limitations that each disability places on the individual’s ability to access the building

interpret how the full range of environmental barriers impacts on people with a range of disabilities and impairments

use business equipment effectively to prepare and present reports and attachments in required formats.

Knowledge Evidence

A person demonstrating competency in this unit must demonstrate knowledge of:

key requirements of access-related standards, codes and legislation relating to assessing and reporting information to be included in access reports, including:

anti-discrimination legislation

Australian standards relating to accessibility, including AS1428 Design for access and mobility

Building Code of Australia

building legislation, regulations and standards

Disability Discrimination Act (DDA)

DDA Premises Standards

trade practices

work health and safety (WHS) legislation

disability awareness to inform access report, including:

range of disabilities to be considered when assessing gathered information and preparing report

disability-specific physical barriers to access

disability-specific minimum requirements for enhancing accessibility

organisational requirements for organising, assessing, and collating gathered information into an access report, including:

access and equity policy, principles and practices

client service standards

code of conduct and code of ethics

client privacy, confidentiality and security requirements

communication channels and reporting procedures

communication of services offered

complaint and dispute resolution procedures

procedures for sourcing and assessing information and supporting documentation to meet report requirements

procedures for developing and recording access reports, including required:


format, style, and structure


quality assurance requirements

records and information management systems and processes

requirements for proofreading and editing draft reports sufficient to ensure they are accurate

reliable sources of information on matters relating to above access reports

limitations of own work role, responsibility and professional abilities with regard to above access reports.