1. Determine the aspect of the built environment requiring access advice.
   • The nature of the client's request for advice on an aspect of the built environment is clarified.
   • The capability to provide the proposed service is assessed against personal and organisational competencies.
   • Authority to proceed is negotiated with client and documented in accordance with organisational requirements.
2. Establish client relationship.
   • Contractual arrangements are negotiated, confirmed, documented and stored in accordance with client, organisational and legislative requirements.
   • A client brief providing the required level of detail is requested and obtained in accordance with organisational requirements.
   • Site access arrangements are negotiated and relevant person is identified in accordance with client, organisational and legislative requirements.
   • Copies of all relevant plans and associated documentation pertinent to the project are obtained.
3. Source appropriate legislative and reference documents relating to the proposed project.
   • The legislative framework governing the particular project is identified and relevant legislative references are accessed.
   • The existence of relevant legislative references pertaining to disability access is identified and relevant legislative references are accessed.
   • Recognised publications are researched to identify specific disability access guidance relevant to the particular project, particularly in the absence of specific guidance.
   • Implications for the project of the identified disability access regulations and specific disability guidance ideas are determined and documented.
4. Provide advice to client.
   • A comprehensive report on design advice is prepared for the client in accordance with contractual arrangements and organisational requirements.
   • Risks associated with the specific disability access guidance derived from recognised publications in the absence of legislative guidance are highlighted in the report.
   • The design advice report documentation is presented to the client and risks are explained in detail to ensure client understanding.
   • A copy of the design advice report and associated documentation are recorded and retained for future reference in accordance with organisational and legislative requirements.

This section describes the essential skills and knowledge and their level required for this unit

Required knowledge and understanding include

anthropometric principles of accessible building design and fitout

commonwealth state and territory antidiscrimination legislation and regulations

structural and construction principles of buildings

disability awareness

efficient and effective customer service

ergonomic principles of accessible building design and fitout

functional systems of the human body

industry codes of practice and ethics

international codes standards regulations and practices

limitations of work role responsibility and professional abilities

organisational and professional procedures and business standards

principles of design relating to accessible buildings and fitouts

principles of risk management

processes for recording data and administering records

relevant commonwealth state and territory building legislation local government regulations and Australian standards

report writing

research methodology and analytical processes

Required skills and attributes include

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the Assessment Guidelines for this Training Package

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.