Elements and Performance Criteria
- Determine and manage scope of advice to be offered and associated risk.
- Advice offered by access consultants in a range of specialist fields is researched and instances of associated litigation are analysed.
- Own professional expertise is defined and range of individuals and organisations to whom advice can be offered is determined.
- Levels of risks associated with giving range of professional advice are determined, strategies for risk management developed, and required insurance is arranged.
- Risks associated with specific requests for advice are analysed and protocols applied or requests declined as appropriate.
- Analyse and report on access and use issues.
- Documentation relating to access and use issues is reviewed and broad outline of issues is defined in consultation with client.
- Timeframes, scope of work, service levels and fees for advice are negotiated in consultation with client.
- Other parties involved in or affected by access and use issues are identified and consulted as required.
- Detailed compliance requirements relating to access and use issues are interpreted from applicable legislation, standards, codes, and premises owner or developer specifications.
- Gaps in, and conflicts and interactions between, applicable compliance requirements are analysed and interpretations are considered and noted.
- Professional network is consulted to inform technically accurate interpretations of requirements as necessary.
- Detailed analyses of access and use issues are communicated to client in agreed format and queries are addressed.
- Develop solutions to access and use issues.
- Existing best practice solutions to comparable access and use issues are reviewed and options are selected for possible application to issue at hand.
- New ideas for Building Code of Australia (BCA)-compliant alternative solutions to access and use issues are developed, and costs and practicalities of implementation are explored.
- Management plans are developed to support alternative solutions, as required.
- Outline of solutions that could resolve access and use compliance issues is prepared and communicated to client in agreed format.
- Consultation with parties involved in access and use issues is undertaken on behalf of client, as requested, to negotiate acceptable solutions.
- Impact of different solutions is discussed with client and best solution is selected.
- Conflicts between statutory compliance requirements are analysed and expert opinion is provided to resolve issues.
- Formalise advice on access and use issues.
- Report is prepared on scope and implications of access and use issues, with reference to access and use principles and technical and compliance requirements.
- Strengths and weaknesses of options considered for resolving access and use issues are recorded and rationale for selection of solution is explained.
- Specifications for selected solution are prepared in consultation with other technical professionals, as required.
- Risks and liabilities associated with implementing or not implementing solutions to access and use issues are clearly defined.
- Formal report is compiled and submitted in agreed format to client and other parties as required.
- Provide ongoing advice and support.
- Explanation of elements of formal report is provided, within scope of agreed service level.
- Additional agreements for providing ongoing advice and support are negotiated and finalised with client.
- Detailed advice on elements of formal report is provided on request throughout planning and implementation of the solution, within scope of service agreement.