Elements and Performance Criteria
- Plan policy and procedures consultancy project.
- Nature of client organisation is determined and scope of organisational operations analysed to inform project planning.
- Extent of consultancy services required, stakeholders to be involved, and fees and timelines for project are confirmed with client.
- Processes and methodologies for providing consultancy on policies and procedures are explored, selected and negotiated with client and key stakeholders.
- Project plan is prepared and negotiated with client and stakeholders.
- Analyse and report on organisational operations.
- Organisational policies are reviewed and opportunities for inclusion of enabling provisions for people with disabilities are noted.
- Communication, information and consultation systems and materials are reviewed and alternative formats required by people with sensory and cognitive impairments are proposed.
- Detailed options for amendments and additions to organisational policies that would enable increased participation of people with disabilities are formulated and documented.
- Organisational human resources procedures are reviewed and opportunities for improvements in enabling provisions for people with disabilities are analysed and documented.
- Organisational service delivery procedures are reviewed and opportunities for improvements in enabling provisions for people with disabilities are analysed and documented.
- Detailed report on analysis of organisational operations is presented to client and key stakeholders and discussed, queries are addressed and actions on proposals negotiated.
- Advice is provided to guide the organisation in preparing a DDA action plan, if required.
- Contribute to organisational disability awareness.
- Methodologies for raising organisational disability awareness are proposed, and impact on support for changes and improvements across all levels of the organisation is discussed.
- Resources for developing organisational disability awareness are evaluated and recommended as required.
- Support is provided to client for the implementation of strategies to raise organisational disability awareness.
- Contribute to implementing and testing improved procedures.
- Advice is provided to client on the implications for organisational policies of agreed changes.
- Support is provided to client for the planning and implementation of changes to human resources procedures.
- Support is provided to client for the planning and implementation of changes to service delivery procedures.
- Advice is provided to client on the testing and evaluation of implemented changes and improvements.