Required skills

administration and management skills to

manage documents

manage human resources

manage time including planning and prioritising work

analytical and problemsolving skills to

analyse staffing and skills profiles

develop effective approaches to building staff expertise

manage workplace performance

identify appropriate external expertise and subcontractors

interpersonal skills to

interact with staff and subcontractors

manage conflict

language literacy and numeracy skills to

communicate at project management level with staff and subcontractors including

coaching

writing reports

interpret and apply complex information including legislation and employment agreements and contracts

leadership skills to

establish team goals

support team in achieving goals

team building skills to manage professional development of team members

Required knowledge

coaching methods

employment and workplace legislation

leadership models and styles

performance appraisal models and use

process for skills needs analysis

processes and procedures for goal setting

processes and procedures for human resource planning

psychology of teams to facilitate team development and effectiveness

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person should demonstrate the ability to

analyse the staffing requirements of a business design team working on large and complex projects

develop and apply a process to monitor and measure staff performance with at least two workers

demonstrate the application of methodologies to determine and fulfil staff skill development requirements

apply methodologies and processes to provide effective team leadership

Context of and specific resources for assessment

Assessment of this unit

must be in the context of the work environment

may be conducted in an offsite context provided it is realistic and sufficiently rigorous to cover all aspects of workplace performance including task skills task management skills contingency management skills and job role environment skills

must meet relevant compliance requirements

Resource implications for assessment include

access to

suitable assessment venue and equipment

suitable simulated or real opportunities and resources to demonstrate competence

assessment instruments

Method of assessment

Assessment for this unit must verify the practical application of the required skills and knowledge using one or more of the following methods

written andor oral assessment of the candidates required knowledge for the unit

observed documented andor firsthand testimonial evidence of the candidates

implementation of appropriate procedures and techniques for the safe effective and efficient achievement of the required outcomes

identification of the relevant information and scope of the work required to meet the required outcomes

identification of viable options and the selection of options that best meet the required outcomes

consistently achieving the required outcomes

Guidance information for assessment

This unit could be assessed on its own or in combination with other units relevant to the job function

Where applicable physical resources should include equipment modified for people with disabilities

Access must be provided to appropriate learning andor assessment support when required

Assessment processes and techniques must be culturally appropriate and appropriate to the language and literacy capacity of the candidate and the work being performed

HR policies may include:

Performance appraisals may be linked to outcome targets and may include:

Support provided to individuals and teams may include:

Professional development needs of staff may be determined by:

Motivation theories may include: