Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Identify job requirements.
   • Review work order and work area to identify glass surface cleaning requirements
   • Identify glass surface and soil type on surface.
   • Identify equipment and chemicals required.
   • Assess workplace hazards and work restrictions affecting completion of work order.
   • Communicate and clarify issues with supervisor, team member or client.
   • Refer to Safety Data Sheets (SDS) and follow safe work methods.
   • Position safety signage and barriers to control hazards.
2. Maintain glass surface.
   • Select and use personal protective equipment (PPE).
   • Safely remove window coverings and fittings to permit access and prevent damage.
   • Select cleaning technique.
   • Select glass cleaning equipment and inspect prior to use to ensure safety.
   • Calculate and prepare chemicals following manufacturers’ instructions and job requirements.
   • Wipe glass surface and window edges to remove soil and waste in accordance with workplace hygiene standards.
3. Tidy work site.
   • Tidy work area and dispose of collected soil and waste in accordance with environmental requirements.
   • Replace window coverings and fittings.
4. Complete task.
   • Safely clean equipment and PPE, as required by workplace standards
   • Check equipment for damage and wear before storing.
   • Safely store equipment, chemicals, and PPE to allow ready-to-use access.
   • Report malfunctions, faults, wear or damage to cleaning equipment and environs to supervisor.
   • Complete workplace cleaning schedule.

Range Statement

Not Applicable

---

Performance Evidence

A person must demonstrate the ability to:

select and use glass cleaning maintenance equipment and cleaning agents; and

to clean, using a different technique in each instance:

one internal glass surface with dry soiling;

one internal glass surface with wet soiling;

one external glass surface with dry soiling; and

one external glass surface with wet soling.

Performance must include:

selecting, using, and maintaining personal protective equipment (PPE);

manual handling techniques;

communicating effectively with supervisor or clients;

understanding, clarifying, and following supervisor or client instructions;

safely using glass surface cleaning equipment and preparing and using cleaning agents;

disposing of collected soil and waste; and

using efficient cleaning methods

---

Knowledge Evidence

A person demonstrating competency in this unit must identify:

standard glass surfaces; including float glass, toughened, and non-toughened glass

the main types of wet and dry soiling and effects on glass surfaces

glass surface cleaning techniques and industry standard equipment including;

pre-spraying, scraping, spot cleaning, squeegeeing and wiping

buckets, chamois cloths, lamb’s wool applicator, lint-free cloths, microfibre products, cobwebber, ladders, extension pole, glass scraper and hose

cleaning solutions for glass; glass cleaners, solvent cleaners and surfactants.

workplace requirements for undertaking all aspects of maintain glass surfaces including:

key workplace health and safety, hygiene and environmental regulations

use of safety data sheet (SDS) and selection, care and use of PPE

safe handling and usage of cleaning equipment and cleaning agents

methods for communicating and clarifying work requirements with supervisors and clients; verbally, in person or via phone, via electronic medium such as text and email, electronic or written reports

workplace procedures for:

health and safety, hygiene and environmental care

communicating and clarifying work requirements with supervisor, team members or client

notifying supervisor, team members or client of work completion; verbal communication in person or by phone, written communication including hard copy cleaning schedules, text or electronic form

use and care of equipment; including checking electrical safety tags to ensure safe use of equipment

tidying work areas, disposing of soil and waste, cleaning equipment and PPE, and storing equipment and chemicals

reporting incidents; accidents and injury, damage to or breakages in the cleaning area or cleaning equipment, theft and threats to personal security

---