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Elements and Performance Criteria

1. Identify job requirements.
   • Review work order and assess work area to identify cleaning requirements for ceiling surfaces and fittings.
   • Identify ceiling surfaces and fittings and soil types on surfaces.
   • Identify equipment and chemicals required.
   • Assess workplace hazards and work restrictions affecting completion of work order.
   • Communicate and clarify issues with supervisor, team member or client.
   • Refer to Safety Data Sheets (SDS) and follow safe work methods.
   • Position safety signage and barriers to control hazards.
2. Maintain ceiling surfaces and fittings.
   • Select, check, and use personal protective equipment (PPE).
   • Safely move furniture and fittings that impede cleaning operation.
   • Cover floor, furniture, and equipment with drop sheets.
   • Select cleaning technique.
   • Select equipment, including ladder and or step stool and check for correct operation and safe use.
   • Calculate and prepare chemicals following manufacturers’ instructions and job requirements.
   • Clean ceiling and fittings attached to ceiling in accordance with workplace procedures.
   • Vacuum difficult-to-reach areas.
3. Tidy work site.
   • Tidy work area and dispose of collected soil and waste in accordance with environmental requirements.
   • Remove drop sheets from furniture and equipment.
   • Safely replace furniture and fittings.
4. Complete tasks.
   • Safely clean equipment and PPE, as required by workplace standards.
   • Clean equipment and check for damage and wear before storing.
   • Safely store equipment, chemicals, and PPE to allow ready-to-use access.
   • Report malfunctions, faults, wear or damage to cleaning equipment and environs to supervisor.
   • Complete workplace cleaning schedule.

Range Statement

Not Applicable

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Performance Evidence

A person must demonstrate the ability to:

select and use cleaning maintenance equipment and cleaning agents to clean; and

two different types of ceiling surfaces, including:

one plaster ceiling; and

one tiled ceiling.

two different types of fittings, including:

light fittings and fans;

vents or grills; and

decorative ceiling features such as; ceiling roses, cornicing and edging or exposed wooden beams.

Performance must include:

selecting, using, and maintaining personal protective equipment (PPE);

manual handling techniques;

communicating effectively with supervisor or clients;

understanding, clarifying, and following supervisor or client instructions;

safely using ceiling surfaces and fittings cleaning equipment and preparing and using cleaning agents;

disposing of collected soil and waste; and

using efficient cleaning methods

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Knowledge Evidence

A person demonstrating competency in this unit must identify:

standard ceiling surfaces; including plaster, concrete, mineral fibre tiles, panelling and wooden plank ceilings

different types of ceiling fittings; including lights, fans, vents, grills, and cameras, decorative plaster features or exposed wooden or metal beams

common soil and stain types found on ceilings and ceiling fittings and effects; including dust, cobwebs, grease, condensation and water based stains

cleaning techniques and equipment for ceiling surfaces and fittings including:

dusting, vacuuming, washing, rinsing, stain removal and polishing

ladders, footstools, vacuum cleaners and extended fittings, extended squeegee, sponges and soft dusting cloths

cleaning agents; soap solutions for ceilings, stain removal agents, polishing fluid or spray

manufacturers’ instructions for mixing and using cleaning agents

workplace requirements for undertaking all aspects of maintaining ceiling surfaces and fittings:

key workplace health and safety, hygiene and environmental regulations

workplace regulations and procedures for working at heights

use of safety data sheets (SDS) and selection, care and use of PPE

safe handling of equipment and cleaning agents

safe usage of stain removal cleaning agents

manual handling techniques for moving ladders, furniture and fittings and installing covers

methods for communicating and clarifying work requirements with supervisors and clients; verbally, in person or via phone, via electronic medium such as text and email, electronic or written reports

workplace procedures for:

health and safety, hygiene and environmental care

communicating and clarifying work requirements with supervisor, team members or client

notifying supervisor, team members or client of work completion; verbal communication in person or by phone, written communication including hard copy cleaning schedules, text or electronic form

use and care of equipment; including checking electrical safety tags to ensure safe use of equipment

tidying work areas, disposing of soil and waste, cleaning equipment and PPE, inspecting and storing equipment and chemicals

reporting incidents; accidents and injury, damage to or breakages in the cleaning area or cleaning equipment, theft and threats to personal security

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