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Elements and Performance Criteria

1. Identify job requirements.
   • Review work order and work area to identify furniture, fittings and arrangement requirements.
   • Identify furniture and fitting surfaces and soil types on surfaces.
   • Identify equipment and chemicals required.
   • Assess workplace hazards and work restrictions affecting completion of work order.
   • Communicate and clarify issues with supervisor, team member or client.
   • Refer to Safety Data Sheets (SDS) and follow safe work methods.
   • Position safety signage and barriers to control hazards.
2. Clean furniture and fittings.
   • Select, check and use personal protective equipment (PPE).
   • Select cleaning technique.
   • Select cleaning equipment and check for correct operation and safe use.
   • Calculate and prepare chemicals following manufacturers’ instructions and job requirements.
   • Clean furniture and fittings in accordance with workplace procedures and hygiene standards.
   • Return furniture and fittings to their designated location in the room and arrange in an orderly manner.
3. Tidy work site.
   • Tidy work area and dispose of collected soil and waste in accordance with environmental requirements.
4. Complete cleaning tasks.
   • Safely clean equipment and PPE, as required by workplace standards.
   • Check equipment for damage and wear before storing.
   • Safely store equipment, chemicals, and PPE to allow ready-to-use access.
   • Report malfunctions, faults, wear or damage to cleaning equipment and environs to supervisor.
   • Complete workplace cleaning schedule.

Range Statement

Not Applicable

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Performance Evidence

A person must demonstrate the ability to:

select and use furniture and fitting cleaning equipment and cleaning agents to clean, using a different technique in each instance:

two different types furniture items, including at least:

one furniture item with dry soiling; and

one furniture item with wet soiling.

two different types of fittings, including at least:

one fitting with dry soiling; and

one fitting with wet soiling.

arrange furniture and fitting twice using a different technique in each instance.

Performance must include:

selecting, using, and maintaining personal protective equipment (PPE);

manual handling techniques;

communicating effectively with supervisor or clients;

understanding, clarifying, and following supervisor or client instructions;

safely using cleaning equipment and preparing and using cleaning agents;

disposing of collected soil and waste; and

using efficient cleaning methods

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Knowledge Evidence

A person demonstrating competency in this unit must identify:

industry standard types of furniture including; beds, bedside cupboards, shelves, benches, chairs, tables, desks, work stations and filing cabinets,

industry standard types of fittings including; door handles, light fittings and switches, railings, skirting, window sills, window coverings, picture frames, clocks, ornaments, telephone handsets, computers, kettles and microwaves

the main surface types including; wood, laminate, metal, glass, plastic, tile, vinyl, leather or fabric

the main types of wet and dry soiling and effects on furniture and fitting surfaces including; mud and dirt, dust, cobwebs, grease, wax, ink, nail polish, food, beverages, blood, and human and animal waste

standard furniture and fitting cleaning techniques and industry standard equipment

including;

wiping, washing, scrubbing, pre-spraying, vacuuming and polishing

cloths, sponges, scourers, microfibre products, lint-free dusters and polishing cloths, alcohol wipes, brooms, long-handle cleaner, extended squeegee, dry and wet mops, buckets, ladders, footstools, industrial dry and wet vacuums

cleaning agents; acid cleaners, alkaline cleaners, low environmental impact chemicals, neutral cleaners, solvent cleaners and stain removal agents

workplace requirements for undertaking all aspects of cleaning furniture and arranging fittings including:

key workplace health and safety, hygiene and environmental regulations

use of safety data sheet (SDS) and selection, care and use of PPE

safe handling and usage of cleaning equipment and cleaning agents

manual handling techniques for moving furniture and fittings

methods for communicating and clarifying work requirements with supervisors and clients; verbally, in person or via phone, via electronic medium such as text and email, electronic or written reports.

workplace procedures for;

health and safety, hygiene and environmental care

communicating and clarifying work requirements with supervisor, team members or client

notifying supervisor, team members or client of work completion; verbal communication in person or by phone, written communication including hard copy cleaning schedules, text or electronic form

use and care of equipment; including checking electrical safety tags to ensure safe use of equipment

tidying work areas, disposing of soil and waste, cleaning equipment and PPE, and storing equipment and chemicals

reporting incidents; accidents and injury, damage to or breakages in the cleaning area or cleaning equipment, theft and threats to personal security

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