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Elements and Performance Criteria

1. Identify job requirements.
   • Review work order and work area to identify wet area cleaning requirements.
   • Identify wet surface and soil types on surface.
   • Identify equipment and chemicals required.
   • Assess workplace hazards and work restrictions affecting completion of work order.
   • Communicate and clarify issues with supervisor, team member or client.
   • Refer to Safety Data Sheets (SDS) and follow safe work methods.
   • Position safety signage and barriers to control hazards.
2. Clean wet areas.
   • Select, check and use personal protective equipment (PPE).
   • Safely remove, cover, or protect furniture and fittings that impede cleaning operation.
   • Select cleaning technique.
   • Select cleaning equipment and check for correct operation and safe use.
   • Calculate and prepare chemicals following manufacturers’ instructions and job requirements.
   • Clean wet surface in accordance with workplace procedures and hygiene standards.
3. Tidy work site.
   • Tidy work area and dispose of collected soil and waste in accordance with environmental requirements.
   • Remove protective covers from furniture and fittings.
   • Safely replace furniture and fittings.
4. Complete cleaning tasks.
   • Safely clean equipment and PPE as required by workplace standards.
   • Check equipment for damage and wear before storing.
   • Safely store equipment, chemicals, and PPE to allow ready-to-use access.
   • Report malfunctions, faults, wear or damage to cleaning equipment and environs to supervisor.
   • Complete workplace cleaning schedule.

Range Statement

Not Applicable

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Performance Evidence

A person must demonstrate the ability to:

select and use wet surface cleaning equipment and cleaning agents; and

clean, using a different technique in each instance, four different types of wet surfaces, including at least:

one wet surface with dry soiling; and

one wet surface with wet soiling.

Performance must include:

selecting, using, and maintaining personal protective equipment (PPE);

manual handling techniques;

communicating effectively with supervisor or clients;

understanding, clarifying, and following supervisor or client instructions;

safely using wet surface cleaning equipment and preparing and using cleaning agents;

disposing of collected soil and waste; and

using efficient cleaning methods

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Knowledge Evidence

A person demonstrating competency in this unit must identify:

characteristics of a wet surface and the main industry environments with wet surface cleaning requirements including; bathrooms, toilets, change rooms and laundries

the main types of wet and dry soiling and effects on wet surfaces

cleaning techniques and equipment for wet areas including;

scrubbing, wiping, mopping, polishing, vacuum and pressure cleaning

dry and wet mops, buckets, soft cloths, microfibre cloths, lint free cloths, towels and

cleaning agents; cleaning solutions for hard floors, low environmental impact cleaning solutions, solvent cleaners, stain removal agents and stain removal cleaning agents

manufacturers’ instructions for mixing and using cleaning chemicals and stain removers

workplace requirements for undertaking all aspects of cleaning wet surfaces including:

key workplace health and safety, hygiene and environmental regulations

use of safety data sheet (SDS) and selection, care and use of PPE

safe handling of equipment

safe usage of cleaning agents

manual handling techniques for moving furniture and fittings

methods for communicating and clarifying work requirements with supervisors and clients; verbally, in person or via phone, via electronic medium such as text and email, electronic or written reports

workplace procedures for;

health and safety, hygiene and environmental care

communicating and clarifying work requirements with supervisor, team members or client

notifying supervisor, team members or client of work completion; verbal communication in person or by phone, written communication including hard copy cleaning schedules, text or electronic form

use and care of equipment; including checking electrical safety tags to ensure safe use of equipment

tidying work areas, disposing of soil and waste, cleaning equipment and PPE, and storing equipment and chemicals

reporting incidents; accidents and injury, damage to or breakages in the cleaning area or cleaning equipment, theft and threats to personal security

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