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Elements and Performance Criteria

  1. Maintain storage area

Required Skills

Required skills

interpersonal skills to relate to people from a range of backgrounds

language literacy and numeracy skills to

communicate clearly and concisely verbally and in writing

perform mathematical calculations required for diluting and mixing chemicals as specified on product labels

read and interpret directions and safety instructions including

chemical labels

equipment manuals

material safety data sheets MSDS

request advice or further information

seek and receive feedback

source organise and record information

planning and organising skills to

control stock

sequence tasks

problemsolving skills to manage contingencies

skills to work safely when

handling and disposing of chemicals

handling and disposing of contaminated and toxic waste

identifying hazards and controlling risks

manual handling

selfmanagement skills to work alone and in a team

Required knowledge

company management structure and procedures including

biological and viral control

emergency response and evacuation procedures

environmental protection procedures

injury dangerous occurrence and incident reporting

OHS procedures

quality systems

documentation requirements

hazards and risks of storing preparing using and disposing of chemicals

legislation regulations codes of practice and industry advisory standards that apply to maintaining cleaning storage areas including OHS legislation

product knowledge including manufacturer specifications for equipment and chemicals being used

routes of entry and potential symptoms of exposure to chemicals

safe work practices for using

chemicals

equipment including PPE

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

This unit of competency could be assessed by observing at least two practical demonstrations of maintaining cleaning storage areas

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of the required skills and knowledge specified in this unit

In particular the person should demonstrate the ability to

comply with company legislative and regulatory requirements

maintain a secure and accessible storage area

use emergency response procedures

use good storage and housekeeping practices particularly those relating to labelling and security of chemicals

use systematic stock control records

Context of and specific resources for assessment

Assessment of essential underpinning knowledge may be conducted in an offsite context It is to comply with relevant regulatory or Australian standards requirements

Resource implications for assessment include access to

suitable venue including stores and store records

suitable equipment and chemicals

PPE

equipment operating manuals and MSDS

work order instructions work plans and schedules

assessment instruments including personal planner and assessment record book

Method of assessment

Assessment methods must

satisfy the endorsed Assessment Guidelines of the Property Services Training Package

include direct observation of tasks in real or simulated work conditions with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application

reinforce the integration of employability skills with workplace tasks and job roles

confirm that competency is verified and able to be transferred to other circumstances and environments

Guidance information for assessment

Reasonable adjustments for people with disabilities must be made to assessment processes where required This could include access to modified equipment and other physical resources and the provision of appropriate assessment support

Assessment processes and techniques should as far as is practical take into account the language literacy and numeracy capacity of the candidate in relation to the competency being assessed

This unit could be assessed on its own or in combination with other units relevant to the job function such as

CPPCLOA Plan for safe and efficient cleaning activities

CPPCLO2033A Plan for safe and efficient cleaning activities

CPPCMNA Participate in workplace safety arrangements

CPPCMN2002A Participate in workplace safety arrangements.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Storage area may be a vehicle, room, storage cupboard or other secure area separate from normal client functions and may include:

chemical cupboards

clothes racks

desks

equipment storage bays

in-built vehicular storage arrangement to keep consumables and equipment secure during transport

slop sinks.

Legislative requirements may include:

Australian standards, quality assurance and certification requirements

award and enterprise agreements

industry advisory standards and codes, such as:

building codes

dangerous goods codes

relevant commonwealth, state and territory legislation and local government regulations affecting company operation, including:

anti-discrimination and diversity policies

chemical controls

chemical registers and manifests

consumer protection

energy conservation

environmental protection

equal employment opportunity

freedom of information

industrial equipment certificates of competency or licences

industrial relations

OHS Acts and regulations

privacy

public health

trade practices

water conservation

workplace consultative arrangements.

Occupational health and safety (also known as workplace health and safety) requirements may relate to:

allergic reactions, such as contact dermatitis

communication devices for remote and isolated locations, such as:

mobile phone

two-way radio

dermatoxicological control and prevention measures

emergency procedures for eye and skin contact, and inhalation and ingestion of toxic substances

hazard identification and risk assessment mechanisms

health surveillance and monitoring, such as regular blood testing

hierarchy of hazard control procedures

maintaining clear access

national and industry standards and codes of practice

OHS control procedures, such as:

health and safety plans

job plans

job safety analyses

risk assessments

safe operating practices and procedures

safe system of work statements

safe work instructions

work method statements

reporting injury and dangerous occurrences

routes of entry and potential symptoms of exposure to chemicals

safe work practices for equipment, PPE and chemical storage, including interpretation of:

MSDS

hazardous substance information, such as long latency periods

safety training, induction and refresher training

selection and use of PPE and clothing appropriate to the hazard

ultraviolet light

up-to-date electrical test and tag compliance

use of chemicals according to MSDS

use of residual current devices

use, storage and maintenance of equipment according to manufacturer specifications and equipment operating manuals.

Company requirements may include:

business and performance plans

client communication procedures

client confidentiality procedures

client service standards

communication channels and reporting procedures

company goals, objectives, plans, systems and processes

company issued identification badges, cards or passes

company policies and procedures, including:

access and equity policy, principles and practice

OHS policies and procedures, including control procedures

maintenance procedures for equipment and PPE

those relating to own role, responsibility and delegation

work site access security clearance procedures

company service standards

dress and presentation requirements

duty of care, code of conduct, and code of ethics

emergency response and evacuation procedures

employer and employee rights and responsibilities

environmental protection procedures

personnel practices and guidelines

quality and continuous improvement processes and standards

records and information systems and processes

training materials (induction, refresher and new skills)

using contractors.

Hazards may include:

allergic reactions to chemicals or equipment, including latex allergies

biological and animal waste

bites and stings

blood and blood-stained products

confined or restricted spaces

contaminated clothing, materials or equipment

damaged or inappropriate equipment

dust and fibres

electrical hazards arising from:

cables

electrical fittings:

switches

lights

untested electrical equipment

fatigue

fire

gas

heights

inadequate lighting and ventilation

infectious and zoonotic diseases, such as:

Q fever

scabies

mobile equipment and vehicle hazards around plant and vehicles

moving or unguarded parts

noise

occupational violence and bullying

poor personal hygiene practices

spill, splash and spray

release of substances with negative environmental impact

synergistic chemical reactions, such as:

hazardous incompatibility

reactivity

syringes or other sharps

temperature extremes

ultraviolet light

unsafe manual-handling techniques, including awkward and repetitive postures

unsafe underfoot conditions, such as slippery, uneven and rough surfaces

work in unfamiliar isolated or remote environments.

Safety warnings may include:

charts and posters

instructions

labels

signs and placards

symbols.

Safety information may include:

chemical co-location, separation and segregation arrangements

chemical manifests

chemical registers

colour codes

company policies and procedures

labels

manufacturer specifications

manufacturer instructions

MSDS

OHS information

operation manuals.

Equipment may include:

access equipment, such as ladders

bins

brooms

buckets

buffers

cleaning trolleys

cloths

cobwebbers

doodle bag holders

drop sheets

drying equipment

dust pans and brushes

dusters

extension poles

extraction units, wands and hand tools

hoses

microfibre products

mops

polishers

pressure-washing equipment and attachments

scouring pads

scrapers

scrubbers

sponges

spray bottles

squeegees

steam cleaners

sweepers

vacuum cleaners and attachments

window cleaning equipment

work site communication devices.

Manufacturer specifications may include:

equipment operating manuals

instructional guides

MSDS

other resources supplied by the manufacturer, such as:

laminated cards

notices

wall posters

product labels

safety instructions pre-printed on equipment.

Chemicals may include:

acid cleaners

alkaline cleaners

low environmental-impact chemicals

neutral cleaners

solvent cleaners.

Consumables may include:

air fresheners

hand towels

liner bags

soap

toilet paper.

Personal protective equipment may include:

ear muffs and plugs

gloves, such as non-permeable

goggles

high-visibility vests and clothing

overalls and other protective clothing

respirators

safety glasses

safety harnesses

safety shoes

splash-proof face masks

sun protection

tongs

ultraviolet protection

wet-work clothing.

Work site communication devices may include:

communication books

noticeboards

telephones and two-way radios

whiteboards.

Waste may be either solid or liquid and include:

chemicals past expiry date

obsolete equipment

machine or vehicle exhaust emissions

packaging

used containers

used or contaminated PPE

used or unused chemicals.

Work orderinformation may include:

access to work site, including:

access and egress points

timing of access

budget allocations

completion times and dates

human resource requirements to complete the work tasks

job requirements and tasks

legislative and local government requirements

OHS requirements and emergency response procedures

requirements for working in isolated and remote locations

resource requirements, such as equipment and materials

specific client requirements, such as:

dress and presentation requirements

relationships with other activities

use of signage and barriers

work schedules

work site contact persons

work site requirements for specific industries, such as:

hospitals and medical centres

nursing homes

retail food courts

schools

tourism and hospitality.

Environmental requirements may include:

clean-up, containment and isolation

company policies and guidelines

emergency chemical spill control measures

environmental protection agency and requirements of government departments, such as:

agriculture

emergency services

hazardous materials handling

local government regulations and by-laws

low-energy cleaning methods

low environmental-impact chemicals

low-moisture cleaning methods

low water-use equipment and water-efficient cleaning methods

non-chemical cleaning methods.

Emergency response procedures include:

applying first aid

clean-up, containment and isolation

decontamination

documenting emergency response and evacuation procedures

evacuating work site or workplace

notifying authorities

using firefighting appliances

using PPE.

Regulatory and company documentation may include:

accident and incident reports

certificates and notices

customer files and databases

invoices

job sheets

OHS control procedures, forms and documentation

risk assessments.