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Elements and Performance Criteria

1. Identify job requirements.
   • Review work order and work area to identify microfibre cleaning requirements.
   • Identify soil types on surfaces.
   • Identify microfibre equipment required.
   • Assess workplace hazards and work restrictions affecting completion of work order.
   • Communicate and clarify issues with supervisor, team member or client.
   • Refer to Safety Data Sheets (SDS) and follow safe work methods.
   • Position safety signage and barriers to control hazards.
2. Clean Surface.
   • Select and use personal protective equipment (PPE).
   • Safely move, cover, or protect furniture and fittings that impede cleaning operation.
   • Select and prepare microfibre-cleaning equipment.
   • Perform microfibre-cleaning procedure in accordance with workplace hygiene standards.
3. Tidy work site.
   • Sanitise, wash, dry and store microfibre cloths and mops to maximise their efficacy and longevity.
   • Tidy work area and dispose of collected soil and waste in accordance with environmental requirements.
   • Remove protective covers from furniture and fittings.
   • Safely replace furniture and fittings.
4. Complete cleaning task.
   • Clean microfibre cloth and PPE, as required by workplace standards.
   • Safely store equipment and PPE to allow ready-to-use access.
   • Report malfunctions, faults, wear or damage to cleaning equipment and environs to supervisor.
   • Complete workplace cleaning schedule.

Range Statement

Not Applicable

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Performance Evidence

A person must demonstrate the ability to:

select and use microfibre cleaning equipment; and

clean, using a different technique in each instance, three different types of surface, including at least:

one dry soil surface; and

one wet soil surface.

Performance must include:

selecting, using, and maintaining personal protective equipment (PPE);

manual handling techniques;

communicating effectively with supervisor or clients;

safely using microfibre cleaning equipment;

disposing of collected soil and waste; and

using efficient cleaning methods.

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Knowledge Evidence

A person demonstrating competency in this unit must identify:

microfibre equipment including; microfibre cloths, microfibre mop, microfibre towels

different type of surfaces including; hardwood, tile, vinyl, laminate, glass and marble

microfibre cleaning techniques for removing wet and dry soiling from surfaces

workplace requirements for undertaking all aspects of microfibre cleaning methods including:

key workplace health and safety, hygiene and environmental regulations

use of safety data sheets (SDS) and selection, care and use of PPE

safe handling and usage of cleaning equipment and cleaning agents

manual handling techniques for moving furniture and fittings

methods for communicating and clarifying work requirements with supervisors and clients; verbally, in person or via phone, via electronic medium such as text and email, electronic or written reports

workplace procedures for:

health and safety, hygiene and environmental care

communicating and clarifying work requirements with supervisor, team members or client

notifying supervisor, team members or client of work completion; verbal communication in person or by phone, written communication including hard copy cleaning schedules, text or electronic form

use and care of equipment; including checking electrical safety tags to ensure safe use of equipment

tidying work areas, disposing of soil and waste, cleaning equipment and PPE, and storing equipment and chemicals

reporting incidents; accidents and injury, damage to or breakages in the cleaning area or cleaning equipment, theft and threats to personal security

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