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Elements and Performance Criteria

  1. Assess hard floor to be cleaned.
  2. Clean hard floor surface.
  3. Tidy work site.
  4. Clean and safety check equipment, and store equipment and chemicals.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Floor types must include at least two of the following:

brick

ceramic tiles

concrete

cork

marble

parquetry

pavers

polished or unpolished wood

proprietary flooring

quarry tiles

rubber

slate

terrazzo

vinyl.

Soil types must include at least three of the following:

beverage

cigarette butts

dust

food

gravel

heavy dirt build-up

hospital waste

industrial and chemical waste

liquids

oil

paint

paper

rainwater

stones

tar.

Hazards that must be assessed include:

biological and environmental contaminants

chemical exposure via absorption, ingestion and inhalation

chemical reactivity

dust and fibre particulates

electrical

environmental allergens

explosions

fatigue

fire

manual handling

noise

poor ventilation

slips, trips and falls

syringes and sharps

working in confined spaces.

Health and safety requirements must include:

access to communication devices when working alone

compliance with Safe Work Australia regulations and guidelines

electrical equipment test and tag compliance

emergency response procedures

environmental controls

hazard signs and barricades

health and safety induction and refresher training

manual handling techniques

processes for safely dispensing chemicals

risk assessment procedures, including:

hazardous chemicals register

hierarchy of control

job safety analyses (JSA) for low-risk situations

safe work method statements (SWMS) for high-risk situations

incident reporting

SDS

selection and use of required PPE

storage and maintenance of equipment according to manufacturer specifications

use of first aid according to SDS information.

Cleaning methods must include at least two of the following:

air blowing

automatic floor scrubbing

dry buffing

dust mopping and sweeping

low-water cleaning methods, such as using microfibre cleaning products

scrubbing

spray buffing

wet mopping.

Equipment must include at least two of the following:

air blowers

brooms

cleaning cloths

cleaning trolleys

damp mops

doodle bag holder

dust mops

dustpans and brushes

hospital mops

mechanical sweepers

microfibre products

mop buckets

scouring pads

split mops

squeegees

water hoses.

Cleaning chemicals must include at least one of the following:

acid cleaners

alkaline cleaners

low environmental impact chemicals

neutral cleaners

solvent cleaners.

Personal protective equipment must include at least two of the following:

disposable respirators

protective clothing

safety shoes.


Performance Evidence

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also:

clean and maintain two of the following different hard floor surfaces:

brick

ceramic tiles

concrete

cork

marble

parquetry

pavers

polished or unpolished wood

proprietary flooring

quarry tiles

rubber

slate

terrazzo

vinyl

use two of the following different cleaning methods when cleaning the above surfaces:

air blowing

automatic floor scrubbing

dry buffing

dust mopping and sweeping

low-water cleaning methods, such as using microfibre cleaning products

scrubbing

spray buffing

wet mopping.

In doing the above work, the person must:

identify site hazards and control risks before commencing the task

identify type and condition of hard floor surface

select cleaning equipment and chemicals required for task

correctly and safely handle waste, including contaminated materials

comply with company, legislative and regulatory requirements relating to the cleaning work

use safe and efficient cleaning methods.


Knowledge Evidence

A person demonstrating competency in this unit must demonstrate knowledge of:

application methods for maintaining hard floor surfaces using microfibre cleaning techniques, including using:

cloth and water in spray bottle to spot clean low-level stains

damp mops for hard floor surface cleaning and finishing

dry mopping techniques

different cleaning chemicals and equipment for hard floor surfaces

environmental requirements relating to maintaining hard floor surfaces, including:

clean-up, containment and isolation procedures

emergency chemical spill control measures

environmental protection agency requirements relating to using and disposing of cleaning chemicals

hazardous materials handling

use of low-energy cleaning methods

use of low-moisture cleaning methods

use of low water-use equipment and other water-efficient cleaning methods

use of non-chemical cleaning methods

methods for cleaning and maintaining microfibre cloths and mops, including:

air drying for optimal performance

avoiding fabric softeners

regular hand or machine washing in hot soapy water

removing stains with hot water and washing liquid

washing products on their own to avoid static transfer of lint

key requirements of legislation, regulations, codes of practice and industry advisory standards relating to maintaining hard floor surfaces, including:

quality assurance and certification requirements

industry advisory standards and codes, such as dangerous goods codes

processes for safely handling and disposing of waste, including:

chemicals past their expiry date

litter

obsolete equipment

sweeping detritus

used containers

used or contaminated personal protective equipment (PPE)

used or unused chemicals

safe handling techniques for working with hazardous chemicals, including:

emergency chemical spill control measures

routes of entry and potential symptoms of exposure to chemicals

safe methods for distilling chemicals

working according to safety data sheets (SDS)

types and characteristics of different hard floor surfaces and required cleaning methods for each type.