Elements and Performance Criteria
- Plan and prepare to remove stain.
- Type of carpet fibre and construction are assessed, job requirements reviewed, and issues clarified as required.
- Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.
- Stain type is identified through observation or by discussing and clarifying with client, and previous treatments or removal techniques that have been applied are confirmed.
- Required stain removal process is determined according to carpet type and cause of stain, client is advised of likelihood of treatment success, and client approval to proceed with stain removal process is obtained before commencing work.
- Equipment isselected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.
- Required cleaning chemicals are selected and prepared.
- Personal protective equipment (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements.
- Signs and barricades are selected and installed according to health and safety, and company requirements.
- Pre-existing damage is identified and reported according to company requirements.
- Tasks are sequenced to ensure maximum efficiency for completing cleaning requirements.
- Treat carpet stain.
- Furniture and fittings are removed to allow cleaning tasks to be performed.
- Physical remnants of stain are removed as much as possible using technique suited to cause of stain.
- Required cleaning chemical is applied and allowed to dwell according to manufacturer specifications.
- Carpet is inspected for evidence of previously used chemicals that may impede the cleaning process and all chemicals are removed using water treatment before reapplying chemical.
- Treated area is agitated using required equipment and inspected to check that stain removal technique and process are working.
- Cleaning process is continued until stain is completely removed or until agreed job requirements have been met.
- Finalise stain removal.
- Chemical residue is extracted using required extraction equipment and techniques.
- Treated carpet is checked for pH levels and neutraliser is applied if required.
- Treated area is dried or left to dry according to company and job requirements.
- Soil is removed and carpet is cleaned according to manufacturer specifications, and legislative, health and safety, and company requirements.
- Treated area is compared with surrounding surface area to determine need for further action according to job and company requirements.
- Results are reported according to company requirements.
- Tidy work site.
- Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.
- Furniture and fittings are returned to original position according to client requirements.
- Signs and barricades are removed according to health and safety, and company requirements.
- Clean and safety check equipment, and store equipment and chemicals.