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Elements and Performance Criteria

  1. Ensure safety and security of cleaning storage area and its contents.
  2. Control equipment, chemical and consumable stock.
  3. Handle waste.
  4. Respond to emergency situations.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Storage area must include at least one of the following:

cleaners’ room located at client work site

in-vehicular cleaning storage facility.

Health and safety requirements must include:

access to communication devices when working alone

compliance with Safe Work Australia regulations and guidelines

electrical equipment test and tag compliance

emergency response procedures

environmental controls

hazard signs and barricades

health and safety induction and refresher training

manual handling techniques

processes for safely dispensing chemicals

risk assessment procedures, including:

hazardous chemicals register

hierarchy of control

job safety analyses (JSA) for low-risk situations

safe work method statements (SWMS) for high-risk situations

incident reporting

SDS

selection and use of required PPE

storage and maintenance of equipment according to manufacturer specifications

use of first aid according to SDS information.

Hazards that must be assessed include:

biological and environmental contaminants

chemical exposure via absorption, ingestion and inhalation

chemical reactivity

dust and fibre particulates

electrical

environmental allergens

explosions

fatigue

fire

manual handling

noise

poor ventilation

slips, trips and falls

syringes and sharps

working in confined spaces.

Safety information must include:

chemical co-location, separation and segregation arrangements

chemical manifests

chemical registers

company policies and procedures relating to workplace safety

equipment operation manuals

manufacturer specifications

product labels

SDS.

Equipment must include at least five of the following:

access equipment, such as ladders

bins

brooms

buckets

buffers

cleaning trolleys

cloths

cobwebbers

doodle bag holders

drop sheets

drying equipment

dustpans and brushes

dusters

extension poles

extraction units

wands

hoses

microfibre products

mops

polishers

pressure-washing equipment and attachments

scouring pads

scrapers

scrubbers

sponges

spray bottles

squeegees

steam cleaners

sweepers

vacuum cleaners and attachments

window cleaning equipment

work site communication devices.

Cleaning chemicals must include at least one of the following:

acid cleaners

alkaline cleaners

low environmental impact chemicals

neutral cleaners

solvent cleaners.

Consumables must include at least two of the following:

air fresheners

hand towels

liner bags

soap

toilet paper.

Personal protective equipment must include at least two of the following:

disposable respirators

eye protection

gloves

protective clothing

safety shoes.


Performance Evidence

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also maintain one of the following cleaning storage areas:

cleaners’ room located at client work site

in-vehicular cleaning storage facility used to transport cleaning equipment from site to site.

In doing the above work, the person must:

maintain cleaning storage area and stock levels, ensuring correct storage of equipment, chemicals and consumables required for work site and client requirements

maintain the security and accessibility of storage area

maintain accurate labelling of chemicals

maintain legible stock control records and documentation

access each of the following documentation:

accident and incident reporting documentation

job sheets

health and safety control procedures, forms and documentation

safety data sheets (SDS).

In doing the above work, the person must also implement correct emergency response procedures in the event of a chemical spillage on site or inside the cleaning storage area, including:

undertaking correct clean-up procedures, including erecting required signs and barricades

accurately and legibly completing required incident reporting documentation.


Knowledge Evidence

A person demonstrating competency in this unit must demonstrate knowledge of:

application and operation of on-site communication tools, including:

mobile telephones

noticeboards

two-way radios

whiteboards

documentation requirements in the event of an incident or accident

environmental requirements relating to maintaining cleaning storage areas, including:

clean-up, containment and isolation procedures

environmental protection agency requirements relating to maintaining cleaning storage areas

use of low-energy cleaning methods

use of low-moisture cleaning methods

use of low water-use equipment and water-efficient cleaning methods

use of non-chemical cleaning methods

key requirements of legislation, regulations, codes of practice and industry advisory standards relating to maintaining cleaning storage areas, including:

health and safety legislation

industry advisory standards and codes, such as dangerous goods codes

safe handling techniques for working with hazardous chemicals, including:

emergency chemical spill control measures

routes of entry and potential symptoms of exposure to chemicals

safe methods for diluting chemicals

working according to SDS

procedures for safe treatment and handling of the following waste:

chemicals past their expiry date

obsolete equipment

packaging

used containers

used or contaminated personal protective equipment (PPE)

used or unused chemicals

processes for inventory and stock control and ordering replenishment stock

manufacturer specifications for equipment and chemicals being used.