Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Plan and prepare for cleaning team induction.
  2. Present induction information.
  3. Conduct work site induction tour.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Work site must include:

wet areas

food service areas

general office areas

public areas.

Induction tour must include:

access to, and security requirements of, work site

areas to be cleaned and cleaning techniques to be used

introduction to work site personnel

supplies to be used and storage arrangements.

Induction documentation must include at least three of the following:

cleaning equipment colour-coding conventions

company policies and procedures relating to cleaner’s work attendance

emergency contact numbers

hazard and incident reporting requirements

safety requirements

site map.

Cleaning task details must include:

methods

schedules

material and equipment storage.

Work site health and safety must include:

access to communication devices when working alone

compliance with Safe Work Australia regulations and guidelines

electrical equipment test and tag compliance

environmental controls

hazard signs and barricades

health and safety induction and refresher training

manual handling techniques

processes for safely dispensing chemicals

risk assessment procedures, including:

hierarchy of control

job safety analyses (JSA) for low-risk situations

safe work method statements (SWMS) for high-risk situations

incident reporting

safety data sheets (SDS)

selection and use of required personal protective equipment (PPE)

storage and maintenance of equipment according to manufacturer specifications

use of first aid according to SDS information.

Emergency procedures must include:

calling emergency numbers as required

use of first aid according to SDS information.

Performance Evidence

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also:

conduct an induction presentation and tour at a work site for a cleaning team consisting of a minimum of three members

document the above induction presentation

interpret client, legislative and workplace requirements and apply to induction presentation and documentation.

The above induction presentation must involve the following four different areas to be cleaned:

wet area

food service area

general office area

public area.

Knowledge Evidence

A person demonstrating competency in this unit must demonstrate knowledge of:

cleaning techniques, and associated equipment and materials, suitable for different types of areas within work sites

communication and presentation techniques for presenting induction information to team members

information required in order to assess cleaning contract requirements and include required information in induction, including:

client service level agreement

health, safety and environmental protection legislation

workplace policies and procedures, including sustainability policies

work site information, including:

access and security arrangements

numbers and types of areas to be cleaned

storage areas for cleaning supplies

client requirements relating to cleaning schedules and tasks for different types of areas within work sites

safe handling and operating procedures for cleaning equipment and materials, including cleaning chemicals.