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Elements and Performance Criteria

  1. Determine client requirements.
  2. Develop a traffic management plan.
  3. Complete and implement traffic management plan.

Required Skills

This section describes the skills and knowledge and their level required for this unit

Required skills

analyse traffic management system options and implementation techniques

apply computer based design technology and industry or government standard design software

apply reasoning and logical analysis to make decisions and solve problems

assess client requirements

assess risks

comply with applicable legislative and regulatory requirements

estimate and calculate resources flow rates service levels capacities percentages time measurements and quantities

interpret plans and drawings specifications design briefs Australian and other appropriate standards engineering survey information hydrological data meteorological data cultural and heritage data traffic analysis data

maintain records and documentation

prepare budgets

relate to persons from different social and cultural backgrounds and of varying physical and mental abilities

research

review and evaluate project viability and outcomes

use appropriate technology to design and prepare traffic management plan

verbal and written communication skills to consult negotiate provide and receive feedback and produce reports and documentation

work within agreed timeframes and budgetary constraints

Required knowledge

applicable legislative requirements relating to statutory compliance environmental management cultural and heritage requirements quality management Australian and other relevant standards

applicable national and state traffic management policies

budget and resource planning processes

client privacy and confidentiality requirements

community profile and demographic trends relevant to traffic management plan

conflict resolution techniques

contingency planning

cost estimation techniques

design approval requirements and procedures

documentation layout format and presentation requirements

operational techniques and tasks for implementing traffic management systems

organisational pricing schedules policies and procedures

potential hazards constraints and conditions that may affect traffic management system planning

principles of effective communication

principles of road user behaviour

problemsolving strategies

reporting requirements and procedures

requirements for maintaining documentation and records

risk assessment procedures

traffic classifications and statistics

traffic management systems options

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of

complying with applicable legislative and regulatory requirements including codes of practice

locating and assessing relevant information to establish and meet traffic management and client requirements

identifying factors through risk analysis that may affect anticipated project outcomes and making appropriate allowances for contingencies

identifying and selecting viable design options that best meet the identified traffic management outcomes

calculating costs and estimating resource requirements for inclusion in a detailed budget

interpreting project specifications and scope to accurately identify resource requirements

collaborating with relevant persons to receive and incorporate feedback and improvements to plan

using appropriate communication and interpersonal techniques to clarify and confirm client requirements

using appropriate technology to prepare planning documentation

Context of and specific resources for assessment

Context of assessment includes

a setting in the workplace or environment that simulates the conditions of performance described in the elements performance criteria and range statement

Resource implications for assessment include

access to plain English version of relevant statutes and procedures

access to a registered provider of assessment services

access to a suitable venue and equipment

assessment instruments including personal planner and assessment record book

work schedules organisational policies and duty statements

Reasonable adjustments must be made to assessment processes where required for people with disabilities This could include access to modified equipment and other physical resources and the provision of appropriate assessment support

Method of assessment

This unit of competency could be assessed using the following methods of assessment

observation of processes and procedures

questioning of underpinning knowledge and skills

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and suitable to the language literacy and numeracy capacity of the candidate and the competency being assessed In all cases where practical assessment is used it should be combined with targeted questioning to assess the underpinning knowledge

Oral questioning or written assessment may be used to assess underpinning knowledge In assessment situations where the candidate is offered a choice between oral questioning and written assessment questions are to be identical

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors team leaders or specialist training staff


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Legislative requirements may relate to:

Australian standards and quality assurance requirements

cultural and heritage requirements

general 'duty of care' responsibilities

licensing or certification requirements

planning and development

privacy and confidentiality

professional indemnity

relevant commonwealth, state and territory legislation, codes and national standards for:

anti-discrimination

cultural and ethnic diversity

environmental issues

equal employment opportunity

industrial relations

Occupational Health and Safety (OHS)

roads and traffic management

relevant industry codes of practice.

Organisational requirements may relate to:

access and equity policies, principles and practices

business and performance plans

client service standards

code of conduct, code of ethics

communication and reporting procedures

complaint and dispute resolution procedures

emergency and evacuation procedures

employer and employee rights and responsibilities

insurance cover

OHS policies, procedures and programs

own role, responsibility and authority

personal and professional development

privacy and confidentiality of information

quality assurance and continuous improvement processes and standards

resource parameters and procedures

risk management

roles, functions and responsibilities of security personnel

storage and disposal of information.

Traffic may be:

livestock

pedestrian

vehicular.

Traffic management plan may detail:

calculations:

capacity

construction cost estimates

construction materials and services quantities

level of service

risk assessment information:

design implementation

existing conditions

maintainability of the plan

OHS requirements

road classifications:

arterial

collector

local

non-arterial

traffic management structures and systems:

entry and exit lanes

line marking requirements

mediums

merging lanes

roundabouts

speed zones

traffic barriers

traffic signals

traffic speed limits

warning signs

vehicle classifications:

articulated

b-doubles

bicycle

cars

commercial

horses

motorcycles

over dimensional

public transport

trams.

Interpersonal techniques may involve:

active listening

being non-judgemental

being respectful and non-discriminatory

constructive feedback

control of tone of voice and body language

culturally aware and sensitive use of language and concepts

demonstrating flexibility and willingness to negotiate

effective verbal and non-verbal communication

maintaining professionalism

providing sufficient time for questions and responses

reflection and summarising

two-way interaction

use of plain English

use of positive, confident and cooperative language.

Social and cultural differences may relate to:

dress and personal presentation

food

language

religion

social conventions

traditional practices

values and beliefs.

Relevant persons may include:

clients

colleagues

manager

police

security personnel

state, territory or commonwealth government and roads and traffic authorities.

Site access and specific site requirements may relate to:

access and egress points, time of access

access codes, keys, passes, security clearances

building codes and regulations

cultural and heritage issues

licensing

noise control

OHS requirements

union requirements.

Assessment may involve consideration of:

all vehicle types eg large, heavy, and articulated

all weather conditions

environmental requirements eg water quality protection, noise, vibration and waste management

geographic factors

legislative and regulatory compliance requirements including OHS

localities eg metropolitan, urban, regional and rural

varying road surfaces eg loose gravel and sealed

varying terrain eg flat or steep

varying traffic volumes.

Risk assessment may include:

identifying risks in isolation or as part of a broader risk management strategy and addressing risks such as:

damage to property or equipment

environmental landscape

equipment or system failures

financial or economic loss or failure

inability to deliver or meet the timelines if selected

OHS

professional incompetency.

Constraints may relate to:

financial considerations

hazards

interest groups

peak hour periods

politics

proximity to schools

road closures

site access limitations

state, territory or commonwealth road authorities

topography.

Confirmation may involve:

conducting a risk assessment of the known and potential hazards

consultation with the client, security personnel, relevant authorities

obtaining further site data:

constraints and conditions

cultural and heritage data

survey data.

Viability may include consideration of:

available resources, equipment and supplies

client requirements

compliance with regulations

financial considerations

geographic constraints

other projects

skills required for the provision of services

time constraints.

Options:

are assessed on the basis of:

efficiency

cost effectiveness

practicality.

Equipment may include:

computers:

database software applications

email, Internet, intranet

graphical presentation software

printers

project management software

word processing software.

Resources may include:

equipment

financial

human

physical

time.

Capacity may relate to:

facilities

other priorities

personnel expertise

resource availability

time.

Rate schedules may relate to:

award and enterprise agreements

equipment costs

installation costs

labour rates

materials costs

monitoring costs

service costs

unit costs.

Factors may relate to:

access to assistance and resources

budget constraints

competing work demands

compliance

contractual requirements

disputes

insurance

technology and equipment breakdowns

time penalties.

Feedback may be gained through:

participation in meetings and briefings

recorded observations on progress of activities

regular communication with relevant persons.

Relevant documentation may include:

approval documentation including any special conditions

client details and records

compliance and insurance requirements

contract documentation

cost schedules

implementation schedules

resource requirements

specifications and drawings

traffic analysis

traffic management plan.