Elements and Performance Criteria
- Contribute to team effectiveness.
- Contributions are made to developing team plans, roles and responsibilities according to company requirements.
- Skills and knowledge of team members are identified, documented and used to enhance team performance according to company requirements.
- Interpersonal skills and communication techniques are used to facilitate open communication within team.
- Company policies and procedures, and legislative, environmental and health and safety requirements are conveyed to team members according to company requirements.
- Provide leadership within the team.
- Assistance is provided to team members to achieve team and company objectives according to company requirements.
- Individuals and work teams are encouraged to participate in developmental opportunities according to company requirements.
- Coaching and mentoring are provided to team members to achieve team and company goals according to company requirements.
- Conflict situations in work team are identified and conflict-resolution strategies applied, according to company requirements.
- Causes of incomplete work are identified and documented, and improved work practices are discussed with individual or team according to company requirements.