Required skills

changemanagement skills to respond to new opportunities and implement sustainable business solutions

coaching and mentoring skills to

create a supportive environment for discussion

listen actively

provide constructive feedback

model positive behaviour

language literacy and numeracy skills to

communicate clearly and concisely verbally and in writing

consult with individuals and work team

read and interpret documentation

report against identified performance indicators

seek and receive feedback

review budgets to ensure sufficient training allocation

initiative and enterprise skills to build and lead teams

Required knowledge

concepts and models of sustainability

concepts and models of team leadership

organisational policies and procedures related to sustainable practices

strategies tools and products to support sustainable practices

adult learning and development principles and processes

legislative and regulatory requirements related to sustainability and OHS

techniques for identifying training needs

theories of motivation

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

This unit of competency could be assessed by observing at least two instances of the implementation and monitoring of integrated economic social and environmental sustainability policies and procedures in an organisation

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of the required skills and knowledge specified in this unit

In particular the person should demonstrate the ability to

research and identify good workplace practices and programs that support improved sustainability

lead and motivate a team

put in place staff development strategies that build workplace performance related to sustainability

Context of and specific resources for assessment

Assessment of essential underpinning knowledge may be conducted in an offsite context It is to comply with relevant regulatory or Australian standards requirements

Resource implications for assessment include access to

relevant legislation standards and guidelines

workplace documentation and personnel

reports from other parties involved in the process of identifying and implementing improvements

Method of assessment

Assessment methods must

satisfy the endorsed Assessment Guidelines of the Property Services Training Package

include direct observation of tasks in real or simulated work conditions with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application

reinforce the integration of employability skills with workplace tasks and job roles

confirm that competency is verified and able to be transferred to other circumstances and environments

This unit could be assessed on its own or in combination with other units relevant to the job function

Guidance information for assessment

Reasonable adjustments for people with disabilities must be made to assessment processes where required This could include access to modified equipment and other physical resources and the provision of appropriate assessment support

Assessment processes and techniques should as far as is practical take into account the language literacy and numeracy capacity of the candidate in relation to the competency being assessed

Sustainability is broadly defined as having three separate but inter-related components with characteristics including:

Research data may be sourced from:

Gaps in the skills, knowledge and behaviours of staff:

Performance indicators may include:

Motivation of staff may be understood by reference to theories, including:

Opportunities for skill development may include: