Required skills

administration and management skills to

manage documents

manage time including planning and prioritising work

analytical and problemsolving skills to

identify appropriate external expertise and subcontractors

research compliance requirements

interpersonal skills to

interact with clients

network with relevant professionals to identify and build business relationships

language literacy and numeracy skills to

communicate at a project management level with clients colleagues and contacts including writing reports

interpret and apply complex information including contracts legislation regulations and codes and standards

manage budgets and financial plans

negotiation skills to conclude contracts

planning skills to

analyse the operational environment

develop business goals

develop operational plans

establish a vision and mission

set strategic directions

technology skills to use information technology and relevant software

Required knowledge

contractual requirements and implications for the business

financial management requirements and processes of the business

industry trends including changes to technology

organisational resource requirements to undertake projects

processes and procedures for goal setting and activity setting

regulatory and licensing arrangement and potential changes

risk management processes

strategic and operational planning processes including

environmental analysis

SWOT

establishing a vision and mission

establishing key performance indicators and performance measures

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person should demonstrate the ability to

consult and coordinate to initiate and implement an organisational strategic planning process

identify and analyse a body of research to identify industry trends and organisational requirements including

examples of industry best practice

industry intelligence

demographic trends and other market profiling

stakeholder interests and needs

use communication and management skills to design and drive a strategic planning process

develop a strategic plan that reflects organisational needs and positions the organisation for success which is underpinned by sound financial and other analysis

harness resources and staff commitment to ensure implementation of the detailed tactics required for business success

Context of and specific resources for assessment

Assessment of this unit

must be in the context of the work environment

may be conducted in an offsite context provided it is realistic and sufficiently rigorous to cover all aspects of workplace performance including task skills task management skills contingency management skills and job role environment skills

must meet relevant compliance requirements

Resource implications for assessment include

access to

suitable assessment venue and equipment

suitable simulated or real opportunities and resources to demonstrate competence

assessment instruments

Method of assessment

Assessment for this unit must verify the practical application of the required skills and knowledge using one or more of the following methods

written andor oral assessment of the candidates required knowledge for the unit

observed documented andor firsthand testimonial evidence of the candidates

implementation of appropriate procedures and techniques for the safe effective and efficient achievement of the required outcomes

identification of the relevant information and scope of the work required to meet the required outcomes

identification of viable options and the selection of options that best meet the required outcomes

consistently achieving the required outcomes

Guidance information for assessment

This unit could be assessed on its own or in combination with other units relevant to the job function

Where applicable physical resources should include equipment modified for people with disabilities

Access must be provided to appropriate learning andor assessment support when required

Assessment processes and techniques must be culturally appropriate and appropriate to the language and literacy capacity of the candidate and the work being performed

Best practice and trends may include:

Industry intelligence may include:

Risk factors may include:

Planning period may be:

Resourcing levels may include: