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Elements and Performance Criteria

  1. Analyse the business environment in which organisation operates.
  2. Identify and scope development opportunities.
  3. Prepare a marketing plan.
  4. Win new business.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Research must include:

commissioned market research

data available from industry associations

information gained through industry networks

desk-based research, such as internet search

published reports on industry composition

search of publicly available annual reports for listed companies

search of publicly available business records.

Risks and opportunitiesthat must be considered include:

changes to technology within the industry

cyclical economic changes

funding constraints

increased buying power of clients

increased internal costs

labour shortages

long-term economic changes within the market

new and emerging markets

new competition

skill shortages

strong competition.


Performance Evidence

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also develop a marketing strategy and secure new business for one organisation.

In doing the above, the person must:

analyse the market and its users, products and services

identify a strategically sound position for the organisation following in-depth analysis of:

competitors

strengths, weaknesses, opportunities and threats within the market and organisation

demographic and other trends within the marketplace

niche opportunities

apply communication and personal skills to develop effective business relationships

prepare tenders

deliver professional presentations to secure business

negotiate and finalise contracts for new business.


Knowledge Evidence

A person demonstrating competency in this unit must demonstrate knowledge of:

business operating requirements, including:

financial

legal

licensing

contractual requirements and implications for the business

key components of and process for business costings

organisational resource requirements to build a business

marketing planning processes, including:

4Ps: product, price, place and promotion

6Ps: people, product, price, place, promotion and performance

processes for developing business opportunities

risk management processes.