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Elements and Performance Criteria

Conduct auction.

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

Required skills

ability to communicate with and relate to a range of people from diverse social economic and cultural backgrounds and with varying physical and mental abilities

analytical skills to interpret documents such as legislation regulations contracts of sale and auction rules

application of risk management strategies associated with the conduct of an auction

computing skills to access agency databases send and receive emails and complete standard forms online

decision making and problem solving skills to analyse situations and make decisions that are consistent with legislative and ethical requirements

group communication and presentation skills to conduct an auction

literacy skills to access and interpret a variety of texts including legislation and regulations prepare general information and papers prepare formal and informal letters reports and applications and complete standard forms

negotiation skills to conduct an auction

numeracy skills to monitor price movements in the auction process

planning organising and scheduling skills to conduct an auction

research skills to identify and locate documents and information relating to the sale of property by auction

Required knowledge and understanding

auction day procedures

auction documentation including

authorities documentation

statutory and agency documentation

auction equipment including

audiovisual equipment

auction marketing plan

auction process including

describing property benefits

identifying salient features of contract

audibly stating the rules and conditions of auction including vendor bidding

calling for bids

using vendor bidding as appropriate in line with relevant legislation

confirming or renegotiating reserve with seller as appropriate

knocking down or passing in property as appropriate

auction rules including

advertising auction results

auctioneer requirement to identify bidders

disruption of an auction

estimated selling price

followup procedures if property is sold or passed in

oral information to be provided by auctioneer

postauction information

public inspection of auction rules and conditions

questioning of auctioneer

rules and conditions of auctions

communication and presentation skills

ethical standards for auctioneers including

legislative requirements

nonlegislative codes of ethics

negotiation techniques

penalties for breach of auction legislation and regulations

preparation of auction area

risks and risk management strategies

relevant federal and state or territory legislation and local government regulations relating to

antidiscrimination and equal employment opportunity

antimoney laundering

consumer protection fair trading and trade practices

employment and industrial relations

financial services

reserve price including

roles and responsibilities of auctioneer

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the Assessment Guidelines for this Training Package

Overview of assessment

This unit of competency must be assessed through practical demonstration of conducting an auction Targeted written including alternative formats where necessary or verbal questioning to assess the candidates underpinning knowledge would provide additional supporting evidence of competence The demonstration and questioning would include collecting evidence of the candidates knowledge and application of ethical standards and relevant federal and state or territory legislation and regulations This assessment may be carried out in a simulated or workplace environment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of

conducting auctions in line with agency practice ethical standards and legislative requirements

knowledge of ethical standards legislative and regulatory requirements and agency practices associated with the conduct of auctions

knowledge of the auction process

using effective communication and presentation techniques in conducting auctions

Context of and specific resources for assessment

Resource implications for assessment include

access to suitable simulated or real opportunities and resources to demonstrate competence

assessment instruments that may include personal planner and assessment record book

access to a registered provider of assessment services

Where applicable physical resources should include equipment modified for people with disabilities

Access must be provided to appropriate learning andor assessment support when required

Assessment processes and techniques must be culturally appropriate and appropriate to the language and literacy capacity of the candidate and the work being performed

Validity and sufficiency of evidence require that

competency will need to be demonstrated over a period of time reflecting the scope of the role and the practical requirements of the workplace

where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision of competence only taken at the point when the assessor has complete confidence in the persons competence

all assessment that is part of a structured learning experience must include a combination of direct indirect and supplementary evidence

where assessment is for the purpose of recognition RCCRPL the evidence provided will need to be current and show that it represents competency demonstrated over a period of time

assessment can be through simulated projectbased activity and must include evidence relating to each of the elements in this unit

In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge Questioning will be undertaken in such a manner as is appropriate to the language and literacy levels of the candidate and any cultural issues that may affect responses to the questions and will reflect the requirements of the competency and the work being performed

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Auction day procedures may include:	advertising and marketing materials auction documentation channels of communication managing the auction process property inspection arrangements roles and responsibilities of agency staff security arrangements.
Legislative requirements may include:	relevant federal, and state or territory legislation and local government regulations relating to: auctions anti-discrimination and equal employment opportunity anti-money laundering consumer protection, fair trading and trade practices employment and industrial relations financial services OHS privacy property sales.
Auction process involves:	audibly stating rules and conditions of auction, including vendor bidding calling for bids confirming or renegotiating reserve with seller as appropriate identifying benefits of property identifying salient features of contract knocking down or passing in property as appropriate using vendor bidding as appropriate in line with relevant legislation.
Communication and presentation skills may include:	body language group communication, including: authority engagement presence self confidence listening skills personal presentation verbal and non-verbal communication voice, including: pace pause pitch projection tone.