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Elements and Performance Criteria

1. Organise property information.
   • Property information requirements are identified.
   • Sources of property information relevant to identified requirements are accessed.
   • Reliable methods of organising property information are used, making efficient use of business equipment and technology and available time and resources.
2. Analyse property information.
   • Property information is analysed for validity and reliability, using reliable and valid data analysis methods to identify facts, issues, patterns, interrelationships and trends.
   • Assumptions used in analysis are clear, justified and consistent with evaluation objectives.
   • Conclusions are supported by evidence and contribute to achieving client and organisational objectives.
   • Limitations in analysing property information are identified and specialist advice is sought as required.
3. Present findings.
   • Outcomes of analysis are presented in required format, style and structure using clear and concise language.
   • Analysis findings are reported and distributed to required people.
   • Feedback on suitability and sufficiency of findings is obtained and reviewed for improved future processes.
   • Property information is securely maintained with due regard to client privacy and confidentiality, and legislative and organisational requirements.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.
Property information must include at least six of the following:	company services construction costs current and planned property or site developments depreciation schedules inventories leasing rates management policy and procedures marketing services occupancy rates operating costs purchasing information sales information.
Sources of property information must include:	internet, intranet and extranet local, state and federal government documents and registers newspapers and journals policy statements property reports qualitative and quantitative data television and radio.
Data analysis methods must include:	basic statistical analysis critical analysis mathematical calculations problem solving.

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Performance Evidence

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also collect and analyse property and facility information as follows:

collect and analyse information on the physical condition of one property or facility and present findings, including recommendations for action to the owner

collect and analyse information on the use of a property or facility and present findings, including recommendations for action to the manager

collect and analyse information on the management policies for a property or facility and present findings, including recommendations for action to the owner and manager.

In doing the above, the person must:

identify property information requirements

apply knowledge of organisation’s practices, ethical standards, and legislative requirements associated with collecting and analysing property and facility information

obtain information from a range of sources

identify gaps in information

review and prepare findings in a format suitable for presentation

use appropriate data analysis techniques

use appropriate software to sort and analyse data.

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Knowledge Evidence

A person demonstrating competency in this unit must demonstrate knowledge of:

client and organisational privacy and confidentiality policies

internal and external sources of property information

methods of data analysis

organisational policies and procedures relating to data collection

key requirements of federal, state or territory legislation and local government regulations relating to:

anti-discrimination

consumer protection

environmental issues

equal employment opportunity (EEO)

financial probity

franchise and business structures

industrial relations

property sales, leasing and management

work health and safety (WHS)

security procedures and safe record-keeping practices

software applications used to organise and analyse data

types of data collection and management systems.

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