The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Stores may include: | chemical itemsmechanical itemstools and equipment. |
Organisational requirements may be outlined and reflected in: | access and equity principles and practice guidelinesbusiness and performance planscomplaint and dispute resolution proceduresgoals, objectives, plans, systems and processeslegal and ethical requirements and codes of practicemission statements and strategic plansOHS policies, procedures and programspolicies and procedures in relation to client servicequality and continuous improvement processes and standardsquality assurance and procedure manuals. |
Business equipment and technology may include: | computersdata storage devicesemailfacsimile machinesinternet, extranet and intranetphotocopiersprintersscannerssoftware applications, such as databases and word applications. |
Safe and effective use of materials may be influenced by: | correct labelling of productseffective storage proceduresminimisation of wasteOHS policy and proceduresshelf-life checksstaff roles and responsibilitiesuse of personal protective clothing and equipment warning signs. |
Legislative requirements may be outlined and reflected in: | Australian standards, and quality assurance and certification requirementsaward and enterprise agreementsconsumer protectionenvironmental and zoning laws affecting access security, access and property usefreedom of informationhome building requirementslocal regulations and by-lawsprivacy requirementspublic healthrelevant federal, and state or territory legislation that affects organisational operation, including:anti-discrimination and diversityenvironmental issuesEEOindustrial relationsOHSrelevant industry codes of practicestrata, community and company titlestenancy agreementstrade practices laws and guidelines. |
Relevant people may include: | clientscolleaguesemergency personnelexternal suppliersmaintenance staff |
| OHS committeesupervisors. |
Building controls may include: | access proceduresalarmsexit proceduresfire equipment. |
Interpersonal techniques may relate to: | active listeningclear presentation of optionsconsultation methodsculturally inclusive and sensitive engagement techniquesquestioning to clarify and confirm understandingseeking feedbacktwo-way interactionusing language and concepts appropriate to cultural differencesverbal or non-verbal language. |
Recommendations to improve compliance may include: | continuous monitoring of equipment operation and work areas prior to and during work activities dangerous goods registershazard reportsregular housekeeping activitiesregular formal and informal consultation and meetings with colleagues regular inspections of resources and work areasreview of health and safety recordsuse and storage of hazardous substanceswarden training. |
OHS procedures may relate to: | equipment maintenance and usehazard and risk identification and reportingon site contractors, visitors and members of publicrisk assessment and control measuressafe operating procedures and instructionstransport, use and storage of dangerous goods and hazardous substancesuse and maintenance of personal protective clothing and equipment. |
Safety and security requirements may be satisfied through: | adherence to OHS policies and procedures for the containment of:emergency situations, including fire, flood, bomb threats or other actions likely to lead to bodily harmpotential health and safety hazards, such as physical, mechanical or chemical agents already in the work environment, or brought to the environment, or created as a by-product of work done on the site. |
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