Google links for CPPDSM4073A - Provide rural property management services

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Appropriate rapport relates to use of techniques that:	establish and build confidence and trust in the agency and its representatives make the client feel valued promote and maintain an effective relationship with client.
Owner or lessor requirements may include:	lease conditions lease payments and rent expectations purpose of listing property for lease, including: business reasons deceased estate investment relocation replacing or upgrading existing property timeframe for lease.
Property may include:	acreage commercial farm, including: aquaculture cropping dairy grazing horticulture mixed uses olive orchard trees viticulture hobby farms residential water.
Interpersonal communication techniques may include:	active listening providing an opportunity for the client to clarify their understanding of the process soft questioning and seeking feedback from clients to confirm own understanding of their needs and expectations summarising and paraphrasing to check understanding of client message using appropriate body language.
Extent of services may include:	communication with tenants or lessees dispute resolution keys lease or tenancy agreement renewals and terminations payment of accounts, including local government rates and contractors property condition reports property inspections property marketing property repairs and maintenance property security rent or lease payment arrears and bad debts rent or lease payment collection.
Risks may relate to:	administrative and business systems risks consumer protection risks financial risks OHS livestock risks public liability risks risk of physical damage to managed property risks associated with actions of individuals risks associated with natural events and hazards risks to rental income safety risks security risks water quality and quantity risks.
Legislative requirements may include:	relevant federal and state or territory legislation and local government regulations related to: animal health anti-discrimination aquaculture consumer protection crown land environmental issues equal employment opportunity (EEO) financial probity franchises and business structure industrial relations livestock native title OHS pastoral leases privacy rural property leasing and management taxation water rights.
Market influenceslikely to affect property may include:	availability of comparable properties banking climatic economic financial historical interest rates investment trends overseas trends political seasonal factors taxation.
Key register may refer to:	access to keys coding of keys entry of key in register non-return of keys records security and storage procedures.
Internal and external systems may include:	accounting agistment of livestock bad debt collection cleaning communication and reporting dispute resolution fencing gardening insurance lease renewal and termination pest maintenance property inspection purchasing and procurement rent or lease payment collection repairs and maintenance risk management security.
External contractors may include:	air conditioning and mechanical services technicians builders cleaners dam construction contractors earthmoving contractors electricians farm contractors farm equipment repairs and service contractors farm plant repairs and servicing contractors fencing contractors gardeners grass slashing contractors harvest contractors painters and plasterers pest exterminators picking and packing contractors plant and equipment technicians plumbers swimming pool technicians tilers transport and haulage contractors veterinary services water carriers water quality technicians water storage technicians.
Risk management strategies may include:	avoid the risk - make decision not to become involved in a risk situation finance the risk - fund risk treatment and the financial consequences of risk reduce the risk - apply appropriate techniques and management principles to reduce the likelihood of an occurrence and its consequences retain the risk - intentionally or unintentionally retain responsibility for loss or financial burden of loss transfer the risk - shift responsibility or burden for loss to another party through contract, insurance or other means.
Property security measures may include:	measures to address risks associated with things such as: conflict between members of public persons with criminal intent riots security breaches theft unauthorised access violence and physical threat measures to address risks associated with property, such as: bomb threats break in contamination of water deliberate or accidental damage destruction of property fire livestock loss or destruction of records natural disaster vandalism water quality and quantity.
Corrective action may be:	financial material procedural.
Agency renewal patterns for tenancy agreements and leases may include:	duration of tenancy agreements and leases frequency number proportion of leases and tenancy agreements renewed
	reasons for renewal and non-renewal of lease or tenancy agreements relationship with key events, such as start of school or university year, holiday seasons and start of financial year levels of rent in renewed leases and tenancy agreements timing of renewals.
Tenancy agreement and lease expiries are scheduled may refer to:	expiry date of lease owner or lessor plans tenant or lessee plans.
Parties may include:	agency principals licensed stock and station agents owners and lessors legal representatives and other assisting professionals property managers stock and station representatives or certificate holders tenants and lessees.

NTIS this!

CPPDSM4073A - Provide rural property management services

Google Links

Elements and Performance Criteria

Required Skills

Evidence Required

Range Statement