Elements and Performance Criteria
- Model high standards of performance.
- Business broking services and work practices are planned and implemented according to client requirements and agency values, legislative requirements and ethical standards.
- Work reflects an understanding and respect of individual differences, and work processes are adapted as appropriate to meet the specific needs of the client and other staff.
- Breaches of organisational codes of ethics or practice are recognised and reported according to agency and professional standards and procedures.
- Develop and maintain professional competence.
- Feedback from clients and colleagues is used to identify and develop ways to improve competence in providing business broking services.
- Personal knowledge and skills in providing business broking services are assessed against occupational competency standards and other relevant benchmarks to determine professional development needs and priorities.
- Opportunities for personal development strategies to maintain currency of professional competency in providing effective business broking services are identified and implemented.
- Professional networks are participated in to identify and build relationships with relevant individuals and organisations and to obtain and maintain personal knowledge.
- Interpret and apply financial, legal and procedural requirements.
- Legal and procedural requirements relevant to business broking services are identified according to agency requirements.
- Key legal and procedural principles relating to agency values and requirements are identified and interpreted according to legislative requirements.
- Financial information relevant to business are identified and assessed according to agency requirements.
- Own interpretation and application of financial, legal and procedural requirements are confirmed with appropriate persons to ensure consistency.
- Applicable legislative and procedural requirements are complied with in own work performance and ethics.