Elements and Performance Criteria
- Establish legislative and governance requirements of owners committee.
- Facilitate establishment of owners committee.
- Support is provided to strata community to appoint and/or remove members of owners committee in line with legislative requirements.
- Support is provided to strata community to implement procedures governing operation of committee.
- Relationship between owners committee and strata manager is identified, documented in strata community management agreement, and communicated to strata community.
- Procedures for delegating duties, powers and functions of owners committee are identified and resolved by strata community.
- Appointment of owners committee is confirmed by strata community.
- Roles and responsibilities of owners committee are identified, documented and communicated to committee members.
- Support owners committee to manage strata communities.
- Owners’ committee is supported in establishing procedures for overseeing the management and governance of the strata community in line with the strata community management agreement.
- Fiduciary duties of owners committee is clarified and accepted by the committee.
- Meeting and voting legislated obligations, as well as best practice protocols, are developed and documented with and for owners committee.
- Support is provided to owners committee members to take management responsibility for the strata community and to assist each other in undertaking required roles and responsibilities.
- Owners’ committee is assisted on an ongoing basis to ensure that legal, administrative and maintenance requirements of the strata community are monitored and met.
- Owners’ committee is given support to identify and resolve problems associated with managing the strata community.
- Professional advice is sourced and communicated to owners committee to inform decision making as required.
- Owners’ committee is given support to create reporting to annual general meeting.
- Professional and ethical relationships, based on trust and open communication, are fostered between strata managers and owners committee.
- Communication and team building strategies are applied to develop commitment and cooperation between members of owners committee.