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Elements and Performance Criteria

  1. Establish performance needs of assets.
  2. Prepare asset management plan.
  3. Review and evaluate asset management plan.

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

Required skills

analytical skills to interpret documentation analyse risk estimate costings and budget needs and review and evaluate plan

communication skills to negotiate and consult with relevant people

computing skills to access the internet and web pages prepare and complete online forms lodge electronic documents and search online databases

interpersonal skills to relate to people from a range of social cultural and ethnic backgrounds and varying physical and mental abilities

literacy skills to interpret written and oral information

organisational skills to schedule and meet time lines and client requirements organise resource and support processes and plan and document strategies to manage assets

technical skills to develop schedules and document plans

Required knowledge and understanding

building codes and relevant Australian standards

building control legislation

building practices in relevant property types

building services and operation methods and practices

customer needs and preferences for different property types

industry performance benchmarks

limitations of work role responsibility and professional abilities

maintenance procedures including vendor specifications

monitoring and evaluation systems

OHS issues and requirements

organisational and professional procedures ethical practices and business standards

relevant federal and state or territory legislation and local government regulations related to

antidiscrimination

consumer protection

environmental issues

equal employment opportunity EEO

financial probity

franchise and business structures

industrial relations

OHS

privacy

property sales leasing and management

standards for building equipment operation

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the Assessment Guidelines for this Training Package

Overview of assessment

This unit of competency could be assessed through practical demonstration of planning for the management of assets Targeted written including alternative formats where necessary or verbal questioning to assess the candidates underpinning knowledge would provide additional supporting evidence of competence The demonstration and questioning would include collecting evidence of the candidates knowledge and application of ethical standards and relevant federal and state or territory legislation and regulations This assessment may be carried out in a simulated or workplace environment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of

determining asset performance needs using industry benchmarks and consideration of risk

documenting resource and support arrangements incorporating expected costs and processes for development and maintenance of an asset register and operational and maintenance schedules

evaluating the asset management plan through consultation with interested parties

knowledge of organisations practices ethical standards and legislative requirements associated with planning for the management of assets

preparing a detailed asset management plan which incorporates strategies for risk management resource needs monitoring and reporting arrangements and quality assurance

Context of and specific resources for assessment

Resource implications for assessment include

a registered provider of assessment services

assessment materials and tools

candidate special requirements

competency standards

cost and time considerations

suitable assessment venue and equipment

Where applicable physical resources should include equipment modified for people with disabilities

Access must be provided to appropriate learning andor assessment support when required

Assessment processes and techniques must be culturally appropriate and appropriate to the language and literacy capacity of the candidate and the work being performed

Validity and sufficiency of evidence require that

competency will need to be demonstrated over a period of time reflecting the scope of the role and the practical requirements of the workplace

where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision of competence only taken at the point when the assessor has complete confidence in the persons competence

all assessment that is part of a structured learning experience must include a combination of direct indirect and supplementary evidence

where assessment is for the purpose of recognition RCCRPL the evidence provided will need to be current and show that it represents competency demonstrated over a period of time

assessment can be through simulated projectbased activity and must include evidence relating to each of the elements in this unit

In all cases activity and must include evidence relating to each of the where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge Questioning will be undertaken in such a manner as is appropriate to the language and literacy levels of the candidate and any cultural issues that may affect responses to the questions and will reflect the requirements of the competency and the work being performed


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Assets may be static or dynamic and include:

buildings

business and marketing contracts

equipment

furniture

goodwill

land

property

vehicles.

Relevant people may include:

agents

clients

designated OHS representatives

emergency personnel

engineers and technicians

government personnel

installers

legal representatives

management and colleagues

members of industry associations

property owners

site personnel

subcontractors

technical experts

tenants.

Organisational requirements may be outlined and reflected in:

access and equity principles and practice guidelines

business and performance plans

complaint and dispute resolution procedures

goals, objectives, plans, systems and processes

legal and ethical requirements and codes of practice

mission statements and strategic plans

OHS policies, procedures and programs

policies and procedures in relation to client service

quality and continuous improvement processes and standards

quality assurance and procedure manuals.

Risk may relate to:

industry special risks

loss of profits

machinery malfunction

OHS

public liability

trade practices issues.

Legislative requirements may be outlined and reflected in:

Australian standards, and quality assurance and certification requirements

award and enterprise agreements

codes of practice covering the market sector and industry, financial transactions, taxation, environment, construction, land use, native title, zoning, utilities use (water, gas and electricity), and contract or common law

environmental and zoning laws affecting access security, access and property use

general duty of care to clients

home building requirements

local regulations and by-laws

privacy laws applying to owners, contractors and tenants

relevant federal, and state or territory legislation that affects organisational operation, including:

anti-discrimination and diversity

environmental issues

EEO

industrial relations

OHS

strata, community and company titles

tenancy agreements

trade practices laws and guidelines.

Industry benchmarks may include:

discounted cash flow

employment rates

industry association performance index

inflation rate

internal rate of return

life cycle costing

published vacancy factors

tenancy mix.

Asset performance criteria may include:

age

condition assessment

cost

depreciation

down time

emergency operation and backup

functionality

life span

maintenance requirements and cost

replacement

security

service levels.

Schedules may be:

charts

computerised

paper-based

prepared for daily, weekly, monthly or annual timeframes

to-do lists

wall-mounted planning boards

work diary.

Clients may include:

building supervisors

company management

fund managers

fund providers

government and legal instruments or agencies

institutions

insurers

internal and external property groups

legal advisers

private investors

property agents

property owners

risk assessors.

Communication channels may include:

direct line supervision paths

lateral supervision paths

organisational communication protocols and procedures

organisational networks.

Asset register may include:

air conditioning

cleaning

heating

security systems

telecommunications systems

utilities

ventilation

vertical services

waste management.

Maintenance strategies may relate to:

cleaning

electrical

emergency lighting

evacuation

fire lighting

garden

housekeeping

painting

pests

plumbing

sanitary disposal

security

vertical movement

waste disposal

weather proofing.

Communication techniques may include:

active listening

clear presentation of options

consultation methods

culturally inclusive and sensitive engagement techniques

questioning to clarify and confirm understanding

seeking feedback

two-way interaction

using language and concepts appropriate to cultural differences

verbal or non-verbal language.

Evaluation methods could be qualitative or quantitative and may include:

checklists

cost data analysis

expert and peer review

interviews

observation

questionnaires

review of quality assurance data.

Business equipment and technology may include:

data storage devices

email

facsimile machines

internet, extranet and intranet

photocopiers

printers

scanners

software applications, such as databases and word applications

work computers.