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Elements and Performance Criteria

  1. Identify professional, ethical and conduct standards.
  2. Apply professional, ethical and conduct standards.
  3. Evaluate own professional practice.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Sources must include:

legislative requirements

strata industry codes of conduct.

Duties and obligations must include:

compliance with relevant industry and legislative codes of conduct

duty of care obligations

identifying and reporting potential conflict of interests

responsibilities with regard to communicating and reporting.

Performance Evidence

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also meet the professional, ethical and conduct standards required to effectively manage strata communities.

In doing the above, the person must source information on relevant professional, ethical and conduct standards, apply this information to resolve four of the following different workplace issues, and provide a written evaluation on own performance in addressing each issue:

potential conflict of interest in business relations

potential conflict of interest in contract management

conflict between client requirements and industry standards

differences in expectations caused by cultural requirements

dilemmas caused by tensions between personal and professional standards of practice and values.

In doing the above, the person must also:

apply codes of ethics and conduct, and professional standards to practice

analyse practice and participate in professional development activities and networks to address identified needs

maintain knowledge of ethical and professional issues and requirements.