Elements and Performance Criteria
- Review client information.
- Work order is reviewed to determine client requirements according to company requirements.
- Client records are accessed and inspection findings, information on assessment of pest management options, and proposed pest management plan are reviewed according to company requirements.
- Pest management plan is checked to ensure it meets current client and compliance requirements and is amended, if required, according to company requirements.
- Prepare budget and finalise pest management plan.
- Product and costing information necessary for pest management plan implementation is sourced, selected and interpreted according to company requirements.
- Costs of equipment and materials required to implement pest management plan are calculated according to company requirements.
- Relevant labour rates and conditions are accessed and used to prepare labour costs according to company and compliance requirements.
- Budget for pest management plan is developed using equipment, materials and labour costings, and including taxes and profit margin, according to company requirements.
- Calculations are checked and legible records of methods of calculations are kept according to company requirements.
- Principles of integrated pest management are incorporated into pest management plan according to company requirements.
- Pest management plan that meets company and compliance requirements is finalised.
- Prepare pest management proposal.
- Components of proposal are prepared in required format according to client, company and compliance requirements.
- Cost estimate based on pest management plan budget is provided as part of proposal according to client and company requirements.
- Relevant supporting information is included in proposal according to client and company requirements.
- Present proposal to client and initiate follow-up actions.
- Client direction on preferred presentation method for receiving proposal is obtained according to company requirements.
- Proposal is presented to client in preferred format and according to company requirements.
- Sufficient time is made available for client to review proposal and opportunities are provided for client to seek further information.
- Issues concerning proposal are negotiated with client and proposal is revised according to company requirements.
- Client acceptance of proposal is confirmed according to company requirements.
- Client records are updated with copy of proposal according to company guidelines.