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Elements and Performance Criteria

  1. Review client information.
  2. Prepare budget and finalise pest management plan.
  3. Prepare pest management proposal.
  4. Present proposal to client and initiate follow-up actions.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Pest management options must include two or more of the following:

biological controls

chemical controls

cultural controls

physical controls.

Content of pest management plan to be reviewed must include:

advice on health, safety, environmental and other legislative matters

advice on pest prevention strategies

chemical application methods, if applicable

details of pest and pest activity

follow-up pest management advice, monitoring and call-back schedule

mandatory notification requirements

pest management options

record keeping mandated by licensing or regulatory requirements

types and quantities of chemicals to be used, if applicable.

Compliance requirements must include:

commonwealth, state and territory legislation and local government regulations relating to pest management proposals, including:

consumer and contract law

consumer protection

dangerous goods

pesticide registers and manifests

pesticide use

privacy

national and industry codes of practice and advisory standards relating to pest management proposals

public health and safety requirements relating to pest management proposals, including:

AS/NZS standards

licence endorsements and conditions or limitations

occupant notifications

record of site conditions

regulatory requirements

warning signs

environmental requirements relating to pest management proposals, including:

clean up, containment or isolation of hazards

company policies and guidelines

emergency chemical spill control measures

hazardous materials handling

regulations, by-laws and guidelines of environmental protection agencies and government departments

work health and safety requirements relating to pest management proposals, including:

procedures for hazard identification, risk assessment and hazard control, including hierarchy of hazard control

requirements of national registration authority and state government authorities

site inductions and client safety requirements

use of safe work methods, including use of pesticides according to manufacturer labels.

Components of proposal must include:

benefits and rationale of selected methods

conditions and limitations of proposal

description of client requirements

evidence of pest activity and location

pest management methods

pest management plan

recommended maintenance programs

warranties or guarantees.

Cost estimate must be written and must include:

acceptance of offer provisions

company identification information

costs associated with all aspects of the proposal

liability terms and conditions

limitations of pest treatment

proposed pest management method

terms of trade.

Presentation methods must include one or more of the following:

formal meeting involving a structured presentation of proposal to individual or group

informal meeting to deliver proposal and discussion of proposal content with an individual or group.