This section describes the skills and knowledge and their level required for this unit

Required skills

communicate using appropriate channels and communication codes and signals

determine response appropriate to security risk situation

identify and comply with applicable legal and procedural requirements including licensing requirements

identify and comply with security incident response procedures

identify risk factors and assess degree of risk

identify support and assistance requirements

interpret alarm signals and respond accordingly

operate and maintain a vehicle

operate security and communications equipment

present a professional image to members of the public and colleagues

record report and document information

relate to people from a range of social cultural and ethnic backgrounds and of varying physical and mental abilities

select and use appropriate equipment appropriate to the security task

Required knowledge

applicable legislative provisions relevant to personal safety traffic regulations and surveillance activities

applicable licensing requirements for mobile and static patrols

communication channels codes and signals

difference between procedures for mobile and static patrols

first aid procedures and processes for their application

general emergency and evacuation procedures

indicators or signs of personal stress and strategies to control

legal provisions relating to powers of arrest and use of force guidelines

limits of own responsibility and authority

observation and monitoring techniques

operational principles of basic security and alarm systems communications and protective equipment

phonetic alphabet

premises layout and access points appropriate to assignment

principles of effective communication including interpersonal techniques

procedures and requirements for documenting security incidents

procedures for conducting zoned mobile patrols

procedures for responding to multiple alarm activations

types of security situations which may be encountered during patrol operations and appropriate responses

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of

complying with applicable legislation and procedural requirements and assignment instructions in the conduct of mobile and static patrols

conducting a mobile patrol across a complete zone and responding effectively to numerous alarm activations

observing and monitoring premises and property and identifying assessing and responding appropriately to security risk situations

operating and maintaining basic security and communications equipment

using effective communication techniques to give clear and accurate information in a form which is preferred and understood by the receiver and which engages minority groups

completing security patrol including processing relevant documentation and monitoring effects of stress on self

Context of and specific resources for assessment

Context of assessment includes

a setting in the workplace or environment that simulates the conditions of performance described in the elements performance criteria and range statement

Resource implications for assessment include

access to plain English version of relevant statutes and procedures

access to a registered provider of assessment services

access to a suitable venue and equipment

assessment instruments including personal planner and assessment record book

work schedules organisational policies and duty statements

Reasonable adjustments must be made to assessment processes where required for people with disabilities This could include access to modified equipment and other physical resources and the provision of appropriate assessment support

Method of assessment

This unit of competency could be assessed using the following methods of assessment

observation of processes and procedures

questioning of underpinning knowledge and skills

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and suitable to the language literacy and numeracy capacity of the candidate and the competency being assessed In all cases where practical assessment is used it should be combined with targeted questioning to assess the underpinning knowledge

Oral questioning or written assessment may be used to assess underpinning knowledge In assessment situations where the candidate is offered a choice between oral questioning and written assessment questions are to be identical

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors team leaders or specialist training staff

Legislative requirements may relate to:

Organisational requirements may relate to:

Patrolmay be:

Patrol tasksmay include:

Assignment instructions may include:

Relevant personsmay include:

Resources and equipment may include:

Security systemsmay include:

Communication channels and processes may relate to:

Security risks may relate to:

Responsemay involve:

Documentationmay include: