Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Identify security risk situation.
  2. Assess security risk situation.
  3. Determine response options.

Required Skills

This section describes the skills and knowledge and their level required for this unit

Required skills

assess information and determine response appropriate to security risk situation

communicate effectively with people from different social cultural and ethnic backgrounds and of varying physical and mental abilities

communicate using appropriate channels and clear and concise language

conduct risk assessment of security risk situation

determine suitable security and personal protection equipment

facilitate commonsense solutions within operating parameters

identify and comply with applicable legal and procedural requirements including licensing requirements

identify and comply with security incident response procedures

identify support and assistance requirements

operate security and communications equipment

Required knowledge

approved communication terminology and codes and signals

emergency and evacuation procedures and instructions

instructions and procedures for responding to security risk situations

observation and monitoring techniques

operational functions and procedures for the use of communications security and personal protection equipment

phonetic alphabet

principles of effective communication including interpersonal techniques

procedures and requirements for documenting security incidents

range of available resources and equipment

range of potential security incidents and appropriate responses

reporting processes

risk assessment processes

structure and responsibilities of the emergency services agencies

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of

determining response options which are most effective for the security risk

determining response options within specified legal and strategic limits

identifying current and potential risk factors and their impact on the security risk situation

interpreting and complying with legal and procedural requirements including licensing requirements

reviewing and adjusting response strategies to meet changing circumstances

using appropriate communication modes and terminology to receive and convey information

Context of and specific resources for assessment

Context of assessment includes

a setting in the workplace or environment that simulates the conditions of performance described in the elements performance criteria and range statement

Resource implications for assessment include

access to a registered provider of assessment services

access to a suitable venue and equipment

access to plain English version of relevant statutes and procedures

assessment instruments including personal planner and assessment record book

work schedules organisational policies and duty statements

Reasonable adjustments must be made to assessment processes where required for people with disabilities This could include access to modified equipment and other physical resources and the provision of appropriate assessment support

Method of assessment

This unit of competency could be assessed using the following methods of assessment

observation of processes and procedures

questioning of underpinning knowledge and skills

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and suitable to the language literacy and numeracy capacity of the candidate and the competency being assessed In all cases where practical assessment is used it should be combined with targeted questioning to assess the underpinning knowledge

Oral questioning or written assessment may be used to assess underpinning knowledge In assessment situations where the candidate is offered a choice between oral questioning and written assessment questions are to be identical

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors team leaders or specialist training staff


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Legislative requirements may relate to:

apprehension and powers of arrest

Australian standards and quality assurance requirements

counter-terrorism

crowd control and control of persons under the influence of intoxicating substances

force continuum, use of force guidelines

general 'duty of care' responsibilities

inspection of people and property, and search and seizure of goods

licensing or certification requirements

privacy and confidentiality

relevant commonwealth, state and territory legislation, codes and national standards for:

anti-discrimination

cultural and ethnic diversity

environmental issues

equal employment opportunity

industrial relations

Occupational Health and Safety (OHS)

relevant industry codes of practice

trespass and the removal of persons

use of restraints and weapons:

batons

firearms

handcuffs

spray.

Relevantlegislation may include:

Crimes Act 1900

Firearms Act 1996 and Firearms (General) Regulations 1997

general principles of Common Law

Inclosed Lands Protection Act 1901

Law Enforcement (Powers and Responsibilities) Act 2002

Liquor Act 1982

Listening Devices Act 1984

Registered Clubs Act 1976

Security Industry Act 1997 and Regulations 1998

Trade Practices Act

Workplace Surveillance Act 2005.

Organisational requirements may relate to:

access and equity policies, principles and practices

business and performance plans

client service standards

code of conduct, code of ethics

communication and reporting procedures

complaint and dispute resolution procedures

emergency and evacuation procedures

employer and employee rights and responsibilities

OHS policies, procedures and programs

own role, responsibility and authority

personal and professional development

privacy and confidentiality of information

quality assurance and continuous improvement processes and standards

resource parameters and procedures

roles, functions and responsibilities of security personnel

storage and disposal of information.

Security risk situation may relate to:

biological hazards

chemical spills

electrical faults

explosives

injury to personnel

noise, light, heat, smoke

persons carrying weapons

persons causing a public nuisance

persons demonstrating suspicious behaviour

persons suffering from emotional or physical distress

persons under the influence of intoxicating substances

persons with criminal intent

persons, vehicles and equipment in unsuitable locations

suspicious packages or substances

terrorism

violence or physical threats.

Environmental factors may relate to:

access to assistance and resources

availability of exits and opportunities for escape

crowds

different degrees of light including low light and darkness

presence of several sources of threat

time of day

weather.

Communication channels and processes may relate to:

direct line supervision paths

established communication protocols

formal communication pathways

lateral supervision paths

organisational communication networks

verbal and non-verbal communication procedures eg pro-words, phonetic alphabet, call signs, coded messages, use of abbreviations, hand signals.

Relevant persons may include:

clients

colleagues

emergency services personnel

supervisor.

Factors for assessment may include:

available resources including emergency support, team back-up or security equipment

known information about persons involved in the security risk

known information about the circumstances of the security risk

observation of the environment and physical conditions

options for controlling and defusing security risk

potential triggers for escalation of security risk

the nature of the security risk.

Resources and equipment may include:

communications equipment

pager

portable and mounted two-way radio

telephone and mobile phone

maps

pen and security notebook

personal protection equipment

security equipment

restraints

weapons

security personnel and specialist services

transport.

Responsemay involve:

defusing the situation

evacuating the premises

isolating area of potential risk

isolating risk

notifying relevant emergency services agencies

providing access for emergency services

provision of first aid

request for support and assistance

restraint of person

tactical withdrawal

use of batons, handcuffs or spray

use of empty hand techniques

use of negotiation techniques

use of restraints.

Documentation may include:

activity logs

incident reports

request for assistance forms

vehicle and personnel movements

written and electronic reports.