This section describes the skills and knowledge and their level required for this unit

Required skills

accurately complete reports and process documentation

accurately recognise and monitor the likely source of risks and threats

communicate effectively with people from different social cultural and ethnic backgrounds and of varying physical and mental abilities

communicate using clear and concise language

conduct evacuation drills

facilitate commonsense solutions within operating parameters

identify and comply with applicable legal and procedural requirements including licensing requirements

identify potential security threats to people property and premises

interpret codes and alarm signals and respond accordingly

maximise the safety and protection of self and others

plan and prepare evacuation procedures

present a professional image to members of the public and colleagues

prioritise planning activities and meet designated timeframes

recognise support and assistance requirements

record and report information

safely and efficiently conduct evacuation procedures

Required knowledge

applicable legislation and regulations including licensing requirements

bomb threat and counterterrorism procedures

documentation procedures and processes

emergency and evacuation requirements for organisations

first aid principles and procedures

limits of own responsibility and authority

location of emergency and security systems

planning methods

premises layout and access points

principles of effective communication including interpersonal techniques

report and documentation requirements

types of safety hazards and risks

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of

accurately planning and completing an evacuation of premises including maintaining related documentation

assessing a variety of potentially dangerous situations requiring the movement of persons

conducting evacuation drills and following emergency procedures in compliance with emergency services requirements

implementing plans and procedures to control the movement of persons including persons with reduced mobility

selecting and using appropriate security equipment throughout evacuation

Context of and specific resources for assessment

Context of assessment includes

a setting in the workplace or environment that simulates the conditions of performance described in the elements performance criteria and range statement

Resource implications for assessment include

access to a registered provider of assessment services

access to a suitable venue and equipment

access to plain English version of relevant statutes and procedures

assessment instruments including personal planner and assessment record book

work schedules organisational policies and duty statements

Reasonable adjustments must be made to assessment processes where required for people with disabilities This could include access to modified equipment and other physical resources and the provision of appropriate assessment support

Method of assessment

This unit of competency could be assessed using the following methods of assessment

observation of processes and procedures

questioning of underpinning knowledge and skills

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and suitable to the language literacy and numeracy capacity of the candidate and the competency being assessed In all cases where practical assessment is used it should be combined with targeted questioning to assess the underpinning knowledge

Oral questioning or written assessment may be used to assess underpinning knowledge In assessment situations where the candidate is offered a choice between oral questioning and written assessment questions are to be identical

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors team leaders or specialist training staff

Legislative requirements may relate to:

Organisational requirementsmay relate to:

Emergency scenarios may include:

Relevant personsmay include:

Notificationmay be made by:

Hazardsmay include:

Risk control measuresmay involve:

Evacuation of premisesmay be:

Documentation may include: