Elements and Performance Criteria
- Organise information.
- Investigative information is obtained within the specified time and budget constraints in accordance with client and legislative requirements.
- Information is assessed for relevance and accuracy and is consistent with client terms of reference, reporting and legislative requirements.
- Investigative information is gathered, prioritised and organised with regard to continuity of evidence in accordance with assignment instructions.
- Compile investigative report.
- Report is prepared presenting all relevant facts and observations from investigation in an appropriate format according to client requirements.
- Content is reviewed and additional information relating to the investigation is sought as required.
- Content uses clear and concise language is supported by information gathered and verifiable evidence.
- Attachments are relevant and consistent with references made in body of the report.
- Complete report.
- Report printing and collation is negotiated and organised to meet identified timelines.
- Report including all attachments is forwarded safely and securely to relevant persons in accordance with legislative guidelines.
- Feedback is sought and any areas of client dissatisfaction promptly rectified.
- All information relating to the investigation is safely and securely maintained in accordance with client confidentiality and legislative requirements.