This section describes the skills and knowledge and their level required for this unit

Required skills

accurately document briefing and debriefing outcomes and maintain records

calculate and estimate support requirements

coaching and mentoring to provide support to colleagues

communicate clearly in a group setting

demonstrate ethical and professional behaviour

evaluate and review briefings and debriefings

facilitate group discussions and apply effective questioning techniques

identify and comply with applicable legal and procedural requirements

interpret and follow instructions and procedures

manage group processes and monitor group dynamics

observe and accurately record and report information

operate business equipment and technology

participate in review and debrief procedures

plan own work priorities

prepare a briefing and debriefing plan

provide feedback and encourage contributions from group members

record report and process information

relate to people from a range of social cultural and ethnic backgrounds and of varying physical and mental abilities

use active listening

Required knowledge

applicable legislative and other legal provisions

briefing and debriefing techniques

documentation reporting and reviewing and debriefing processes

observation and monitoring techniques

principles of ASNZS Risk management and related guidelines

principles of effective communication including interpersonal techniques

problemsolving methods and techniques

reporting documentation requirements and processes

teamwork principles and strategies

time management principles

training methods and strategies

types of potential security risks

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of

evaluating and reflecting upon the effectiveness of the briefing and debriefing sessions and completing appropriate reports and documentation

providing a safe environment to conduct the briefing and debriefing and responding promptly to any identified risk or threat to personal safety of self and others

selecting and using suitable interpersonal methods and strategies to facilitate effective discussion and eliciting and encouraging team and individual contributions in a constructive and positive way

structuring workplace briefing and debriefing sessions to incorporate suitable content and format to meet identified personnel and stress management requirements

Context of and specific resources for assessment

Context of assessment includes

a setting in the workplace or environment that simulates the conditions of performance described in the elements performance criteria and range statement

Resource implications for assessment include

access to plain English version of relevant statutes and procedures

access to a registered provider of assessment services

access to a suitable venue and equipment

assessment instruments including personal planner and assessment record book

work schedules organisational policies and duty statements

Reasonable adjustments must be made to assessment processes where required for people with disabilities This could include access to modified equipment and other physical resources and the provision of appropriate assessment support

Method of assessment

This unit of competency could be assessed using the following methods of assessment

observation of processes and procedures

questioning of underpinning knowledge and skills

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and suitable to the language literacy and numeracy capacity of the candidate and the competency being assessed In all cases where practical assessment is used it should be combined with targeted questioning to assess the underpinning knowledge

Oral questioning or written assessment may be used to assess underpinning knowledge In assessment situations where the candidate is offered a choice between oral questioning and written assessment questions are to be identical

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors team leaders or specialist training staff

Legislative requirements may relate to:

Organisational requirements may relate to:

Briefingsmay be planned:

Debriefingsmay be planned:

Planning and preparationmay relate to:

Content and formatmay be:

Locationmay be determined:

Relevantpersonsmay include:

Interpersonal techniques may involve:

Feedback techniquesmay include:

Subsequent actionmay include: