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Elements and Performance Criteria

  1. Comply with legislative and regulatory requirements relating to swimming pool and spa servicing.
  2. Comply with ethical practices and codes of conduct.
  3. Identify work role and responsibilities.
  4. Identify risks involved in working as a swimming pool and spa technician.
  5. Identify industry employment requirements.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Legislative and regulatory requirements must include:

Australian Competition and Consumer Commission product safety guidelines for spas and pools

Australian standards and associated handbooks:

AS 1926.1 Swimming pool safety – Safety barriers for swimming pools

AS 1926.2 Swimming pool safety – Location of safety barriers for swimming pools

AS 1926.3 Swimming pool safety – Water recirculation systems

AS 2610.2 Spa pools – Private spas

AS 2818 Guide to swimming pool safety

AS 3633 Private swimming pools – Water quality

AS 3634 Solar heating systems for swimming pools

AS 3979 Hydrotherapy pools

HB 241 Water Management for Public Swimming Pools and Spas

S8.1.12.0203 Safe Work Methods – Pool Chemicals – Safe handling

legislative requirements relating to servicing swimming pools and spas outlined in:

Australian consumer law

work health and safety legislation.


Performance Evidence

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also safely and competently respond to a routine workplace matter relating to each of the following aspects of work in the swimming pool and spa servicing industry:

comply with legislative requirements relating to swimming pool and spa servicing, and confirm own understanding and application

interpret and comply with regulatory, industry, business and enterprise ethical practices and codes of conduct and check own understanding and application of them with relevant persons

identify and report a range of potential risks associated with swimming pool and spa servicing; and apply workplace policies, procedures and strategies to minimise them

interpret and confirm own role and responsibilities

identify and access industry employment requirements, including compliance with enterprise requirements for personal presentation.


Knowledge Evidence

A person demonstrating competency in this unit must demonstrate knowledge of:

Australian Competition and Consumer Commission product safety guidelines for spas and pools

business policies and procedures relating to:

dealing with grievances

environmental protection

interpersonal conflict

work health and safety (WHS)

personal presentation

remuneration and employment conditions

workplace ethics

customer service principles

industry codes of practice and ethics, including Code of Ethics – Swimming Pool and Spa Association of Australia

legislative requirements relating to servicing swimming pools and spas outlined in:

Australian consumer law

WHS legislation

principles of effective communication

principles of effective teamwork

principles of risk assessment and mitigation

principles of time management.