Elements and Performance Criteria
- Confirm client requirements.
- Research cost of swimming pool and spa products and services.
- Information on products and/or services required by client is researched.
- Potential suppliers of products and services, where applicable, are identified.
- Information on availability and likely supply time of products and services, where applicable, is obtained.
- Factors that may influence estimated cost of products and services are identified and documented.
- Estimated cost of measures is determined and documented.
- Ethical practices are followed when identifying suppliers and gathering product and service information that will be supplied to clients.
- Details of information obtained on suppliers, products and service are maintained for easy retrieval.
- Present cost to client.
- Statement of estimated cost of products and/or services is prepared for client.
- Estimated cost of products and/or services and limitations of cost estimates are explained to client.
- Information is provided to client on compliance of swimming pool or spa products and services with safety legislation.
- Effective communication strategies are employed in establishing rapport with client and in responding to client questions and concerns.