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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Develop a working relationship with offenders
   • Use interaction with offenders to encourage personal reflection on behaviour and personal responsibility for behaviour and change.
   • Use a range of communication strategies to gather information about the background and circumstances of offenders.
   • Provide factual, clear and objective information to the offender.
   • Identify issues arising from the behaviour of offenders and the behaviour change.
   • Maintain professional relationships with offenders.
   • Identify obstacles to establishing professional relationships with offenders.
   • Record and report information relevant to intervention contact with the offender.
2. Facilitate setting of change goals
   • Inform offender of their responsibility for determining and achieving their own goals.
   • Encourage offenders to identify and analyse the factors that have contributed to past behaviour.
   • Assess options for offenders’ goals and outcomes for change.
   • Identify unrealistic expectations, challenge negative attitudes and unacceptable objectives, and re-negotiate plans.
   • Confirm the information and resources required by offenders to set their goals and provide resources.
   • Assist offenders to determine what support they will need and how they will get this support.
3. Set change goals and negotiate plan review criteria
   • Negotiate a realistic timetable for the achievement of each goal with the offender.
   • Determine the evidence that will be used to indicate that goals have been achieved through negotiation with offenders.
   • Confirm that contact with offenders and support provided comply with policies, procedures and code of conduct.
   • Negotiate agreement with offenders on the review of progress and the consequences of achieving or not achieving goals.
4. Develop a working relationship with offenders
   • Use interaction with offenders to encourage personal reflection on behaviour and personal responsibility for behaviour and change.
   • Use a range of communication strategies to gather information about the background and circumstances of offenders.
   • Provide factual, clear and objective information to the offender.
   • Identify issues arising from the behaviour of offenders and the behaviour change.
   • Maintain professional relationships with offenders.
   • Identify obstacles to establishing professional relationships with offenders.
   • Record and report information relevant to intervention contact with the offender.
5. Facilitate setting of change goals
   • Inform offender of their responsibility for determining and achieving their own goals.
   • Encourage offenders to identify and analyse the factors that have contributed to past behaviour.
   • Assess options for offenders’ goals and outcomes for change.
   • Identify unrealistic expectations, challenge negative attitudes and unacceptable objectives, and re-negotiate plans.
   • Confirm the information and resources required by offenders to set their goals and provide resources.
   • Assist offenders to determine what support they will need and how they will get this support.
6. Set change goals and negotiate plan review criteria
   • Negotiate a realistic timetable for the achievement of each goal with the offender.
   • Determine the evidence that will be used to indicate that goals have been achieved through negotiation with offenders.
   • Confirm that contact with offenders and support provided comply with policies, procedures and code of conduct.
   • Negotiate agreement with offenders on the review of progress and the consequences of achieving or not achieving goals.