Elements and Performance Criteria
- Establish relationship with group
- Check and confirm the purpose and main activities of the group, and support for and interest in its activities.
- Clarify and negotiate agreement on the different roles, expected behaviours and contributions of members of the group.
- Identify and agree the level of support required by each member of the team.
- Assess goals, needs and expectations of individuals and relate these to the purpose of the group.
- Negotiate agreement with group members on the conditions that apply to participation, outcomes and reporting.
- Use communication techniques appropriate to the group.
- Demonstrate and encourage self-control, patience, trust, tolerance and respect for individual differences.
- Promote the purpose and benefits of participation in groups positively.
- Assist group to achieve its purpose
- Organise and analyse any resources needed to achieve the purpose and outcomes of the group according to availability and costeffectiveness.
- Allocate time and personal involvement needed to maintain support.
- Assess and organise specialist or external resources and support that will assist the group’s purpose.
- Monitor the activities and progress of the group against the purpose and demand on resources.
- Advocate on behalf of the group within the organisation and with key people according to guidelines and group objectives.
- Provide evaluative reports on the purpose, activities and outcomes of the group.
- Establish relationship with group
- Check and confirm the purpose and main activities of the group, and support for and interest in its activities.
- Clarify and negotiate agreement on the different roles, expected behaviours and contributions of members of the group.
- Identify and agree the level of support required by each member of the team.
- Assess goals, needs and expectations of individuals and relate these to the purpose of the group.
- Negotiate agreement with group members on the conditions that apply to participation, outcomes and reporting.
- Use communication techniques appropriate to the group.
- Demonstrate and encourage self-control, patience, trust, tolerance and respect for individual differences.
- Promote the purpose and benefits of participation in groups positively.
- Assist group to achieve its purpose
- Organise and analyse any resources needed to achieve the purpose and outcomes of the group according to availability and costeffectiveness.
- Allocate time and personal involvement needed to maintain support.
- Assess and organise specialist or external resources and support that will assist the group’s purpose.
- Monitor the activities and progress of the group against the purpose and demand on resources.
- Advocate on behalf of the group within the organisation and with key people according to guidelines and group objectives.
- Provide evaluative reports on the purpose, activities and outcomes of the group.