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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Develop intervention programs
  2. Match offenders to existing programs
  3. Encourage responsibility and participation
  4. Evaluate effectiveness of programs
  5. Develop intervention programs
  6. Match offenders to existing programs
  7. Encourage responsibility and participation
  8. Evaluate effectiveness of programs

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

using a range of network and consultation strategies with colleagues inside and outside the correctional organisation

coordinating the organisation’s offender or case management model

liaising with a wide range of professional and specialist service providers

using the organisation’s information management system

using communication strategies for counselling and negotiation

using relevant review and evaluation techniques to determine the effectiveness of programs


Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

organisation’s strategic plans and objectives that relate to the use of programs and services for offenders to achieve the outcomes required

range of agencies within and outside the organisation providing programs for offenders and criteria and conditions for service

organisation’s offender risk management system

organisation’s offender or case management model

programs and resources relevant to offender development

principles and models of community development and their role in offender support and rehabilitation

organisation’s policies, procedures and objectives related to court orders, relationship with community and other service agencies

key people in the local community and community agencies and services

networks and liaison protocol

effective communication strategies, including cross-cultural