Elements and Performance Criteria
- Develop intervention programs.
- Identify the need for programs for offenders and check the suitability of existing programs with available information and through consultation with colleagues.
- Provide support to existing community networks and agencies and encourage them to develop programs to meet offender needs.
- Explore the availability of resources and develop strategies to acquire adequate and relevant resources.
- Develop liaison protocols collaboratively with community agencies to ensure that offenders' interests are reflected in the design and delivery of programs.
- Review the effectiveness of programs with offenders and program staff and make adjustments to ensure that outcomes are achieved.
- Document and report program and offender details according to organisational and program requirements.
- Monitor and review offender progress and report issues arising to relevant people.
- Match offender with existing programs.
- Identify and assess offender needs against the services and criteria of existing programs.
- Consult community or specialist agencies about available programs and advocate for the interests of offenders.
- Gather information about a range of suitable community services routinely and check it for currency, accuracy and relevance.
- Clarify protocol and guidelines for access to programs and involve offenders in determining suitability and preferences.
- Encourage responsibility and involvement.
- Confirm the objectives of programs in meeting statutory requirements, sentence plan and personal goals of offenders.
- Acknowledge the responsibilities of offenders in determining and achieving their personal goals and reinforce this throughout implementation strategies and procedures.
- Identify and assess offender obstacles and potential resistance to cooperating with service provision to determine appropriate strategies.
- Encourage and support offenders through appropriate allocation of resources and services and routine review of progress.
- Support and maintain the active involvement of offenders in the implementation and review of program goals and strategies.
- Evaluate effectiveness of programs.
- Supervise offenders with least disruption and interference to person and routine.
- Create opportunities for formal and informal exchange of information on offender progress and wellbeing.
- Note signs of stress, anxiety and behaviour indicating problems with compliance, and investigate and report to appropriate services.
- Organise structured opportunities for offender feedback and provide reports on progress.
- Encourage constructive, honest, relevant and comprehensive participation in meetings.
- Provide accurate reports in required timeframe that contain honest, complete and substantiated information and recommendations.
- Monitor program regularly against agreed plan, objectives and outcomes.
- Actively seek feedback from offenders and others involved at regular intervals and use this to inform the design of the program.
- Identify and assess proposed changes, discuss them with relevant people and implement where determined.
- Record information provided by those involved accurately and comprehensively.