Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Negotiate the services of community agencies
   • Consult offender information and check identification and the requirements and conditions of offenders’ contact with community agencies.
   • Provide information to offenders about the requirements and conditions of their contact with community agencies.
   • Use a range of communication strategies to determine any special needs of offenders.
   • Use a range of strategies to identify and respond to risks or concerns.
   • Check and confirm offenders’ property according to procedures.
   • Record service and agency information and complete all forms according to procedures.
2. Maintain safety and security of offenders and the public
   • Allocate offenders’ supervision, support and resources according to needs and risks and the resources available.
   • Supervise the movement of offenders according to regulations and community agency protocol.
   • Ensure that offenders understand the requirements, conditions and consequences of their behaviour.
   • Apply search and restraint according to regulations and agency protocol and authorisations.
   • Use observation techniques, technology or communication to monitor the behaviour and reactions of offenders.
   • Respond to disruptive or risk behaviour promptly to minimise adverse or harmful consequences and according to the degree of risk and agency protocol.
3. Liaise with community agencies
   • Confirm agency protocol, layout, special needs and conditions.
   • Liaise with agency officials and key people in the agency system.
   • Provide information to agency representatives and coordinate the contact between the offender and agency support services.
   • Complete reports according to the requirements of the offender information system and agency procedures.
   • Provide clear, accurate and relevant information to agency officials when required.
   • Organise and provide documentation and evidence required by the agency.
   • Check all information and report all actions, outcomes, problems and inconsistencies.
4. Negotiate the services of community agencies
   • Consult offender information and check identification and the requirements and conditions of offenders’ contact with community agencies.
   • Provide information to offenders about the requirements and conditions of their contact with community agencies.
   • Use a range of communication strategies to determine any special needs of offenders.
   • Use a range of strategies to identify and respond to risks or concerns.
   • Check and confirm offenders’ property according to procedures.
   • Record service and agency information and complete all forms according to procedures.
5. Maintain safety and security of offenders and the public
   • Allocate offenders’ supervision, support and resources according to needs and risks and the resources available.
   • Supervise the movement of offenders according to regulations and community agency protocol.
   • Ensure that offenders understand the requirements, conditions and consequences of their behaviour.
   • Apply search and restraint according to regulations and agency protocol and authorisations.
   • Use observation techniques, technology or communication to monitor the behaviour and reactions of offenders.
   • Respond to disruptive or risk behaviour promptly to minimise adverse or harmful consequences and according to the degree of risk and agency protocol.
6. Liaise with community agencies
   • Confirm agency protocol, layout, special needs and conditions.
   • Liaise with agency officials and key people in the agency system.
   • Provide information to agency representatives and coordinate the contact between the offender and agency support services.
   • Complete reports according to the requirements of the offender information system and agency procedures.
   • Provide clear, accurate and relevant information to agency officials when required.
   • Organise and provide documentation and evidence required by the agency.
   • Check all information and report all actions, outcomes, problems and inconsistencies.

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

using offender information system and files

checking the accuracy and relevance of offender information for the duties required

complying with external agency protocols and procedures

completing written incident records and reports

liaising cooperatively with agency officials and providing relevant information and support

communicating effectively with offenders to determine special needs, issues and risks

monitoring offender behaviour and reactions using available resources

responding appropriately to offender behaviour to reduce risk to all

complying with security procedures for transfers, transport, supervision and service provision

undertaking safety and security checks, including searches

---

Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate and/or the AQF level of the qualification being undertaken.

safety and security procedures applied to the nature of the duties involved in supervising offenders in external community agencies

operating information systems

process for submitting incident records and reports, and format required

supervision protocols and requirements of specified agencies

potential risks and hazards associated with community settings

agency protocols, policies and procedures with regard to:

supervising the movement of offenders in the community

search and restraint

use of technology

completing reports and records

liaising with external agencies

offender property

potential offender behavioural issues

---