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Elements and Performance Criteria

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

Required skills

applying appropriate communication techniques to workplace situations

assessing risks special needs and developmental levels for young offenders

checking and confirming with reliable sources inside and outside the organisation the accuracy and relevance of information

analysing information for assessment of risks special needs and significant changes

taking responsibility for duty of care outcomes based on the degree of risk and the special needs of young offenders including personal contact

preserving the rights and responsibilities of young offenders and their safety and welfare

making conclusions that are clearly based on available information

clearly establishing expectations and boundaries in workplace relationships

willingness to adapt to changes and new circumstances with flexibility

openness to ideas of others

using communication strategies to resolve problems and conflict

providing supervision and care based on assessed risk and justifiable degree of care and concern

responding to emergencies

Required knowledge

categories of risk identified in the organisations risk management plans and relevant to the offender

procedures and requirements for reporting risks and incidents involving young offenders

legislation relevant to work role and responsibilities and service guidelines such as

reporting sexual and other abuse

responding to emergencies

reporting incidents

supervision and surveillance of offenders at risk

protective supervision of offenders at risk of harm

access to information and restriction of access

appropriate relationships with offenders

appropriate relationships with colleagues

rights and responsibilities of offenders

referral to specialist and support agencies

suicide prevention strategy

special needs of offenders

organisations code of conduct code of ethics and duty of care

range of specialist support services and programs available to young offenders

processes for getting advice and assistance when there are problems

cultural practices that will have an impact on decisions made about what allowances are made and permission given

impact of popular beliefs on values attitudes and behaviour

current issues facing young people

context of criminal behaviour in young people

social political historical and economic context of the response of the justice system to criminal behaviour in young people

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the Assessment Guidelines for this Training Package

Overview of assessment

The knowledge requirements of this unit may be assessed off the job for example in a structured learning process and performance outcomes which should be assessed ideally in the workplace in routine activities and in conjunction with other units with specific functional focus

Critical aspects for assessment and evidence required to demonstrate competency in this unit

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms

the knowledge requirements of this unit

the skill requirements of this unit

application of employability skills as they relate to this unit

Context of and specific resources for assessment

This unit should be assessed in the work environment and using evidence drawn from the routine application of work performance

Valid assessment of this unit requires

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual when working with young offenders

copies of legislation policies procedures and guidelines relating to working with young offenders within the organisation

case studies and workplace scenarios to capture the range of situations that may be encountered when working with young offenders

access to appropriate learning and assessment support when required

Method of assessment

The following assessment methods are suggested

observation of performance in routine workplace activities within a range of agreed responsibilities and in various work locations

written andor oral questioning to assess knowledge and understanding

completion of workplace documents and reports produced as part of routine work activities

thirdparty reports from experienced practitioners

completion of performance feedback from supervisors and colleagues

Guidance information for assessment

Assessment methods should reflect workplace demands and any identified special needs of the candidate including language and literacy implications and cultural factors that may affect responses to the questions

In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge

Range Statement


The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Assessing the needs may be achieved by:	case management referral to specialist teams and agencies special observation counselling reviewing history of breaches and disciplinary action involvement of family and social support medical referral peer support programs cultural programs program intervention.

Risks may refer to:	death, including suicide self-harm physical injury assaulting and harming others illness physical, emotional and sexual abuse harassment and bullying accidents criminal actions risk taking social isolation depression family and personal trauma social and cultural alienation.

Personal needs of young offenders may be addressed by:	preparing documentation for court processes obtaining a decision from a court process using communication techniques, such as: active listening reflective, summarising questions and statements gaining agreement on actions appropriate language and questioning techniques action planning setting boundaries for roles and actions demonstrating empathy and rapport building conflict management managing grief and change processes negotiating agreement.

Procedures may refer to:	organisational policies, procedures and guidelines federal, and state or territory legislation program procedures and guidelines court orders and conditions of sentencing.

Range of options may include:	case management programmed intervention classification and review need and risk assessment reporting and referring systems protective care routine and incident reports review of sentence plan investigations dynamic security security system.