Elements and Performance Criteria
- Assess needs of offenders.
- Plan, monitor and review assessment procedures to ensure that the general and special needs of offenders are clearly and accurately identified and reported.
- Ensure information exchanged between team members about the needs and services for offenders is clear, accurate, comprehensive and consistent with organisational objectives and policy.
- Negotiate and manage resources suitable for meeting the general and special needs of offenders and correctional services.
- Recruit specialist support and resources through active networking with agencies and specialists.
- Assess the implications of offenders' needs and the impact of the correctional environment on them, giving consideration to any related reported findings and take these into account when determining strategies, action and follow-up.
- Ensure that records are maintained accurately, comprehensively and according to policy and requirements.
- Establish services to address the needs of the offender.
- Identify the need for service development and confirm this with research, recommendations, strategic plans and consultation with staff and management.
- Investigate available resources and develop strategies to acquire additional, adequate and relevant resources according to the organisation's objectives and priorities.
- Consult a range of internal and external agencies to ensure that the organisation's interests are reflected in the planned design and delivery of the service.
- Identify tasks required to implement the plan, analyse these for skill and resource requirements and delegate to suitably skilled and experienced staff.
- Ensure that service reports, records and outcome details are documented and reported according to organisational and service practice.
- Ensure the design and objectives of the services comply with all statutory and legislative requirements and accountability.
- Establish effective and constructive relationships and maintain contact with key people involved in the planning and delivery of services and addressing the interests of offenders.
- Analyse routine reports and any changes to organisational policies or strategies and authorise necessary adjustments to services.
- Evaluate the effectiveness of programs.
- Ensure that the costs and outcomes of the service are regularly monitored against agreed plan, resources and objectives.
- Ensure that feedback from service and organisational clients and key people is actively sought at regular intervals and used to inform the redesign of the service.
- Examine proposed changes and assess these through consultation with key people and data, and implement changes where determined.
- Information on relevant aspects of the service is recorded and reported accurately and comprehensively.