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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Participate in planning activities of the work unit
   • Contribute to work unit plan in ways that reflect consideration of workplace requirements.
   • Complete planning activities that meet organisational standards and are within the defined timeframe.
   • Promote the achievement of work unit objectives through individual work plans.
   • Reflect personal and organisational accountability to all clients in planning activities.
   • Use feedback to check the effectiveness of planning activities.
   • Handle all information according to organisational requirements and ethical practice.
2. Set work plan objectives
   • Link objectives to organisational aims.
   • State objectives as measurable targets with clear timeframes.
   • Set objectives that reflect the support and commitments of team members and clients.
3. Implement and review work plans
   • Identify work methods and practices to implement plans in consultation with key people.
   • Implement work plans.
   • Base reviews of work plans, strategies and implementation on accurate, relevant and current information and feedback.
   • Base reviews on comprehensive consultation with those with key interest in the outcomes of the work unit.
   • Provide results of reviews to all interested parties.
4. Participate in planning activities of the work unit
   • Contribute to work unit plan in ways that reflect consideration of workplace requirements.
   • Complete planning activities that meet organisational standards and are within the defined timeframe.
   • Promote the achievement of work unit objectives through individual work plans.
   • Reflect personal and organisational accountability to all clients in planning activities.
   • Use feedback to check the effectiveness of planning activities.
   • Handle all information according to organisational requirements and ethical practice.
5. Set work plan objectives
   • Link objectives to organisational aims.
   • State objectives as measurable targets with clear timeframes.
   • Set objectives that reflect the support and commitments of team members and clients.
6. Implement and review work plans
   • Identify work methods and practices to implement plans in consultation with key people.
   • Implement work plans.
   • Base reviews of work plans, strategies and implementation on accurate, relevant and current information and feedback.
   • Base reviews on comprehensive consultation with those with key interest in the outcomes of the work unit.
   • Provide results of reviews to all interested parties.

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least two occasions.

planning own work to achieve unit goals

engaging in collaborative planning with other work group members

applying problem solving to development of work plans

monitoring and evaluating progress towards work unit goals

negotiating goals and outcomes

responding to diversity, including gender and disability

applying legislation, such as work health and safety in the context of work planning

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Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

organisation’s strategic plans, policies and objectives for work unit activities and priorities

effective planning processes

corporate aims and goals

importance of aligning work unit plans with organisational goals

equal employment opportunity, equity and diversity principles

legislation, such as work health and safety in the context of work planning

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