Elements and Performance Criteria
- Plan and monitor the services of a work unit
- Ensure that work unit guidelines, procedures and practices are developed, monitored and reviewed through active consultation and participation with all key people.
- Promote the contribution of the work unit and its outcomes in the organisation and correctional community.
- Design and monitor internal information and reporting systems for efficiency, effective communication and accountability.
- Maintain regular team meetings designed to encourage routine participation in planning and services review.
- Maintain liaison with other relevant key people in the community and related agencies.
- Manage unit resources
- Determine required resources to enable achievement of work unit objectives.
- Facilitate cooperation in the work unit through balanced and fair work allocation and recognition of all contributions.
- Ensure that physical resources are maintained to agreed health and safety standards.
- Monitor financial expenditure to ensure that budgets and delegations are kept within agreed limits and allocations.
- Ensure that financial reporting systems are consistent with organisational and contract requirements.
- Supervise and support staff
- Identify and monitor staff functions, duties and responsibilities required for the effective and productive operation of the unit.
- Recruit and select staff according to identified criteria and procedures.
- Identify any skills shortages and staff development needs and provide appropriate training.
- Identify and counsel inappropriate behaviour to promote a positive attitude towards industry standards and performance improvement.
- Promote achievements and support and reinforce productive and effective behaviour with team members.
- Ensure that staff performance appraisal and counselling are provided according to policies and work contracts.
- Identify issues and concerns affecting work performance of staff and provide counselling and support to resolve problems.
- Make effective decisions
- Apply team-building strategies to achieve strengthened individual and team commitment to organisational vision and work unit goals.
- Use a range of consultation methods to involve staff, management and other related services in the decisions affecting the work unit.
- Promote the use of problem-solving strategies and techniques to produce creative and innovative thinking.
- Evaluate decisions and actions for their effectiveness and positive outcomes and make adjustments to plans.
- Ensure that decisions and actions are documented, reported and recorded according to agreed procedures.
- Plan and monitor the services of a work unit
- Ensure that work unit guidelines, procedures and practices are developed, monitored and reviewed through active consultation and participation with all key people.
- Promote the contribution of the work unit and its outcomes in the organisation and correctional community.
- Design and monitor internal information and reporting systems for efficiency, effective communication and accountability.
- Maintain regular team meetings designed to encourage routine participation in planning and services review.
- Maintain liaison with other relevant key people in the community and related agencies.
- Manage unit resources
- Determine required resources to enable achievement of work unit objectives.
- Facilitate cooperation in the work unit through balanced and fair work allocation and recognition of all contributions.
- Ensure that physical resources are maintained to agreed health and safety standards.
- Monitor financial expenditure to ensure that budgets and delegations are kept within agreed limits and allocations.
- Ensure that financial reporting systems are consistent with organisational and contract requirements.
- Supervise and support staff
- Identify and monitor staff functions, duties and responsibilities required for the effective and productive operation of the unit.
- Recruit and select staff according to identified criteria and procedures.
- Identify any skills shortages and staff development needs and provide appropriate training.
- Identify and counsel inappropriate behaviour to promote a positive attitude towards industry standards and performance improvement.
- Promote achievements and support and reinforce productive and effective behaviour with team members.
- Ensure that staff performance appraisal and counselling are provided according to policies and work contracts.
- Identify issues and concerns affecting work performance of staff and provide counselling and support to resolve problems.
- Make effective decisions
- Apply team-building strategies to achieve strengthened individual and team commitment to organisational vision and work unit goals.
- Use a range of consultation methods to involve staff, management and other related services in the decisions affecting the work unit.
- Promote the use of problem-solving strategies and techniques to produce creative and innovative thinking.
- Evaluate decisions and actions for their effectiveness and positive outcomes and make adjustments to plans.
- Ensure that decisions and actions are documented, reported and recorded according to agreed procedures.