Elements and Performance Criteria
- Delegate responsibility and authority to others
- Delegate authority and responsibilities to people able to deliver the required outcomes.
- Ensure information and instruction about the work delegated is clear, explicit and allows sufficient time for the work to be carried out.
- Ensure that delegations take account of the developmental needs of the people involved and give equal opportunities to develop skills and experience.
- Provide sufficient resources to ensure that the delegated work can be completed in the time required and the quality specified.
- Review delegations at suitable intervals and revise arrangements where necessary.
- Negotiate targets for delegated work
- Ensure targets are realistic and achievable within organisational resources and conditions and are consistent with the organisation’s objectives and priorities.
- Ensure targets take into account the competencies and experience of the individuals and teams involved.
- Negotiate targets using methods that promote commitment, enthusiasm and creative approaches from the people involved.
- Identify measures to be used to determine progress and the times at which the targets and progress will be reviewed.
- Inform all relevant parts of the organisation about delegated work, targets and the review of targets.
- Provide advice and support
- Provide advice and support to individuals and teams working under delegation to ensure understanding, cooperation, commitment and quality of performance.
- Provide advice and support based on accurate analysis of the issues, obstacles and problems and their possible solutions.
- Ensure advice and support give encouragement and positive direction to people involved in the delegated work.
- Ensure that the nature and timing of advice takes account of the need for people to work autonomously and control their own work responsibilities.
- Foster and promote the interests of delegated individuals and work teams in the organisation.
- Delegate responsibility and authority to others
- Delegate authority and responsibilities to people able to deliver the required outcomes.
- Ensure information and instruction about the work delegated is clear, explicit and allows sufficient time for the work to be carried out.
- Ensure that delegations take account of the developmental needs of the people involved and give equal opportunities to develop skills and experience.
- Provide sufficient resources to ensure that the delegated work can be completed in the time required and the quality specified.
- Review delegations at suitable intervals and revise arrangements where necessary.
- Negotiate targets for delegated work
- Ensure targets are realistic and achievable within organisational resources and conditions and are consistent with the organisation’s objectives and priorities.
- Ensure targets take into account the competencies and experience of the individuals and teams involved.
- Negotiate targets using methods that promote commitment, enthusiasm and creative approaches from the people involved.
- Identify measures to be used to determine progress and the times at which the targets and progress will be reviewed.
- Inform all relevant parts of the organisation about delegated work, targets and the review of targets.
- Provide advice and support
- Provide advice and support to individuals and teams working under delegation to ensure understanding, cooperation, commitment and quality of performance.
- Provide advice and support based on accurate analysis of the issues, obstacles and problems and their possible solutions.
- Ensure advice and support give encouragement and positive direction to people involved in the delegated work.
- Ensure that the nature and timing of advice takes account of the need for people to work autonomously and control their own work responsibilities.
- Foster and promote the interests of delegated individuals and work teams in the organisation.