Elements and Performance Criteria
- Promote the role and contribution of justice services in the community
- Consult colleagues in the justice system about mutual interests to promote open, frank and confidential discussion and a positive image of the purpose and contributions of the organisation.
- Inform colleagues about service plans and activities, emerging threats and opportunities in which they have an interest.
- Ensure that roles, relationships and protocols of communication and mutual support are clear, realistic and productive.
- Ensure that networks and work relationships are developed and maintained to provide identifiable benefits to organisations, clients and services.
- Promote a positive and energetic image of justice services at every available opportunity, using a range of media and forums.
- Present contemporary issues concerning justice services to key people and communities in a confident and comprehensive way, ensuring open and informed debate and decision making.
- Provide authoritative and specialist advice within the area of responsibility to a wide range of interests.
- Monitor and develop the quality of justice services
- Research standards and benchmarks for justice and promote them using flexible consultation strategies with all key interest groups in the justice system.
- Use a wide range of opportunities to raise awareness and commitment to the value of justice services amongst service providers, staff and the community.
- Analyse information on the performance of services from a wide range of sources and check for community reactions and quality performance.
- Analyse political, legal and structural issues that have an impact on the justice system for their effect on future needs and provisions.
- Consult decision makers and provide them with information about the provision of justice services and the issues related to them.
- Check that information about the justice services is upto-date, reliable, accurate and consistent with the needs of the audience.
- Encourage key people to contribute constructively and openly to debates about justice services in a way that promotes creative and forward-looking progress.
- Represent the interests of the justice system in national and/or international forums
- Prepare reports on activities, progress, results and achievements that are timely, accurate and in line with professional agreements and protocols.
- Prepare reports that contain clear and accurate information about emerging threats and opportunities with the degree of urgency appropriate to the situation.
- Negotiate objectives and proposals for action that are clear and realistic.
- Present proposals for action at appropriate times to those who need to use them in decision-making processes.
- Address disagreements with the intention of making constructive efforts to resolve them and maintain good working relationships.
- Conduct consultations with relevant people in a respectful way that values differences as well as agreement.
- Provide clear and relevant guidance on values, ethics and standards of practice and give support to the promotion and maintenance of these values.
- Where problems and conflicts arise that cannot be addressed routinely, provide adequate resources to resolve the situation promptly.
- Represent the interests of the justice system in national and/or international forums
- Prepare reports on activities, progress, results and achievements that are timely, accurate and in line with professional agreements and protocols.
- Prepare reports that contain clear and accurate information about emerging threats and opportunities with the degree of urgency appropriate to the situation.
- Negotiate objectives and proposals for action that are clear and realistic.
- Present proposals for action at appropriate times to those who need to use them in decision-making processes.
- Address disagreements with the intention of making constructive efforts to resolve them and maintain good working relationships.
- Conduct consultations with relevant people in a respectful way that values differences as well as agreement.
- Provide clear and relevant guidance on values, ethics and standards of practice and give support to the promotion and maintenance of these values.
- Where problems and conflicts arise that cannot be addressed routinely, provide adequate resources to resolve the situation promptly.
- Promote the role and contribution of justice services in the community
- Inform colleagues about service plans and activities, emerging threats and opportunities in which they have an interest
- Ensure roles, relationships and protocols of communication and mutual support are clear, realistic and productive
- Ensure networks and work relationships are developed and maintained to provide identifiable benefits to organisations, clients and services
- Promote a positive and energetic image of justice services at every available opportunity, using a range of media and forums
- Present contemporary issues concerning justice services to key stakeholders and communities in a confident and comprehensive way, ensuring open and informed debate and decision making
- Provide authoritative and specialist advice within the area of responsibility to a wide range of interests
- Monitor and develop the quality of justice services
- Use a wide range of opportunities to raise awareness and commitment to the value of justice services amongst service providers, staff and the community
- Analyse information on the performance of services from a wide range of sources and check for community reactions and quality performance
- Analyse political, legal and structural issues that have an impact on the justice system for their effect on future needs and provisions
- Consult decision makers and provide them with information about the provision of justice services and the issues related to them
- Check information about the justice service is upto-date, reliable, accurate and consistent with the needs of the audience
- Encourage key stakeholders to contribute constructively and openly to debates about justice services in a way that promotes creative and forward-looking progress
- Represent the interests of the justice system in State/Territory or Nationalforums
- Prepare reports that contain clear and accurate information about emerging threats and opportunities with the degree of urgency appropriate to the situation
- Negotiate objectives and proposals for action that are clear and realistic
- Present proposals for action at appropriate times to those who need to use them in decision-making processes
- Address disagreements with the intention of making constructive efforts to resolve them and maintain good working relationships
- Conduct consultations with relevant people in a respectful way that values differences as well as agreement
- Provide clear and relevant guidance on values, ethics and standards of practice and give support to the promotion and maintenance of these values
- Where problems and conflicts arise that cannot be addressed routinely, provide adequate resources to resolve the situation promptly