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Elements and Performance Criteria

  1. Maintain current information.
  2. Prepare reports.

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

Required skills

adjusting written communication to suit audience and situation

applying appropriate written communication techniques to workplace situations

analysing information and extracting the important points

reading and summarising complex legal documents

checking and confirming with reliable sources inside and outside the organisation the accuracy and relevance of information

sorting information into a logical pattern and determining its relevance and priority

determining the sequence of information and the suitable degree of detail

checking what extra information is needed and finding it

making conclusions that are clearly based on the information

providing information in the correct format language and form required by the judicial agency and consistent with the organisations reporting standards

presenting written material in the range of media used in the workplace including information technology software eg word processing packages

recognising the urgency and high risk components of specific offender management reports

handling and storing information securely and safely with awareness of environmental and sustainability practices

using the organisations information management system

Required knowledge

organisations policies procedures guidelines and requirements for offender management reports

correct format language and form required by the organisation

protocols and procedures for communicating in writing with others

types of reports required in the justice system for the management of offenders

sentencing conditions and requirements including compliance and breaches of conditions

reporting requirements in offender management

rules of evidence

security of information freedom of information and confidentiality of information

relevant cultural practices within the organisation and community

identification of discriminative language

technical and professional language used in the government and community safety sectors

legislation and statutory obligations of reporting in own state or territory justice system including legal requirements of own role and responsibilities

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the Assessment Guidelines for this Training Package

Overview of assessment

This unit should be assessed in the workplace with demonstrated application to the range of communication requirements encountered in the predictable requirements of the work site

Critical aspects for assessment and evidence required to demonstrate competency in this unit

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms

the knowledge requirements of this unit

the skill requirements of this unit

application of employability skills as they relate to this unit

ability to prepare reports for justice agencies in a range of two or more contexts or occasions over time

Context of and specific resources for assessment

Valid assessment of this unit requires

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual when preparing reports for justice agencies including coping with difficulties irregularities and changes to routine

copies of legislation policies procedures and guidelines relating to the preparation of formal reports required within the justice system

access to appropriate learning and assessment support when required

Method of assessment

The following assessment methods are suggested

observation of performance in routine workplace activities within a range of agreed responsibilities and in various work locations

written andor oral questioning to assess knowledge and understanding including explanations of the different purposes of reports in the context of legislative and judicial requirements

completion of workplace documents and reports produced as part of routine work activities

thirdparty reports from experienced practitioners

completion of performance feedback from supervisors and colleagues

Guidance information for assessment

Assessment methods should reflect workplace demands and any identified special needs of the candidate including language and literacy implications and cultural factors that may affect responses to the questions

In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Legislative context and organisational procedures include:

confidentiality

authorised access to or use of information

freedom of information

protection of privacy

data protection and the storage and security of information

use of information technology and other electronic or telecommunication systems.

Offender information can be gathered using a range of different sources and strategies, including:

offender information system

offender family and support

structured interviews

case notes

specialist reports

justice system reports

colleagues.

Range of reports required should include:

offender assessment

routine periodic reports, as conditions of supervision

case management reports

parole board reports

bail reports

pre-sentence reports

post-sentence reports

appeals and reviews

occupational health and safety reports

special inquiry reports

reports of meetings

reports of breaches in bail or sentencing conditions

reports to specialist services.

Audience must include:

audiences with different levels of authority and status

audiences inside the organisation

audiences outside the organisation.

Appropriate or agreed formats should include requirements for:

detail

accuracy of information

logic

clarity and appropriateness of language

outcomes, recommendations and judgements

urgency.

Ethical values and principles must include:

respect for the law

integrity

objectivity

accountability

honesty

openness

responsibility

impartiality

diligence

trustworthiness

confidentiality

natural justice.